Warranty, How to order repair parts, Warranty policy – Controlled Products Systems Group LA400 User Manual

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HOW TO ORDER REPAIR PARTS

OUR LARGE SERVICE ORGANIZATION

SPANS AMERICA

INSTALLATION AND SERVICE INFORMATION

ARE AVAILABLE 6 DAYS A WEEK

CALL OUR TOLL FREE NUMBER

1-800-528-2806

HOURS 6:00 a.m. TO 7:00 p.m. (Central Std. Time)

MONDAY Through FRIDAY

HOURS 8:00 a.m. TO 6:00 p.m. (Central Std. Time)

SATURDAY

www.liftmaster.com

WHEN ORDERING REPAIR PARTS

PLEASE SUPPLY THE FOLLOWING INFORMATION:

PART NUMBER DESCRIPTION MODEL NUMBER

ADDRESS ORDER TO:

THE CHAMBERLAIN GROUP, INC.

Electronic Parts & Service Dept.

6020 S. Country Club Road

Tucson, AZ 85706

WARRANTY POLICY

© 2005, The Chamberlain Group, Inc.

01-19244B

All Rights Reserved

Printed in Mexico

LIFTMASTER

®

TWO YEAR LIMITED WARRANTY

The Chamberlain Group, Inc. warrants to the first retail purchaser of this product, for the structure in which this product is originally installed, that it
is free from defect in materials and/or workmanship for a period of two years from the date of purchase. The proper operation of this product is
dependent on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to comply strictly with those
instructions will void this limited warranty in its entirety.

If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-2806, toll free, before
dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty repair. You will be advised of shipping
instructions when you call. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for
warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this
limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or
replaced with new or factory-rebuilt parts at Seller’s sole option.

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TWO YEAR LIMITED WARRANTY PERIOD SET FORTH
ABOVE, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT
DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE,
FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS
PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, OR REPLACEMENT OF BATTERIES.

THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR
HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED
WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT DETERMINES THE
PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.

UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN
CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY.
NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.

Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not
apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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