LG DLGX2502W - Manual (Page 37)

BEFORE CALLING FOR SERvICE
(cont.)
Problem Possible Causes Solutions
Drying time is not
consistent
• Heat settings, load size, or
dampness of clothing is not
consistent.
• The drying time for a load will vary depending on the
heat setting, the type of heat used (electric, natural,
or LP gas), the size of the load, the type of fabrics,
the wetness of the clothes, and the condition of the
exhaust ducts and lint filter.
Clothes take too
long to dry
• Load is not properly sorted.
• Large load of heavy fabrics.
• Dryer controls are not set
properly.
• Lint filter needs to be
cleaned.
• Exhaust ducts blocked, dirty,
or duct run is too long.
• House fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• Dryer is overloaded.
• Dryer is underloaded.
• Separate heavy items from lightweight items. Larger
and heavier items take longer to dry.
• Heavy fabrics take longer to dry because they tend
to retain more moisture. To help reduce and maintain
more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of
a consistent size.
• Use the appropriate control settings for the type of
load you are drying.
• Make sure the lint filter is cleaned before every load.
With some loads that produce high amounts of lint, it
may be necessary to clean the filter during the cycle.
• Confirm that the exhaust ductwork is properly
configured and free of debris, lint, and obstructions.
Make sure that outside wall dampers can open
properly and are not blocked, jammed, or damaged.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
• Divide larger loads into smaller loads for drying.
• If you are drying a very small load, add a few extra
items to ensure proper tumbling action.
Clothes are wrinkled • Clothes dried too long
(overdried).
• Clothes left in dryer too long
after cycle ends.
• Overdrying a load of laundry can lead to wrinkled
clothes. Try a shorter drying time, and remove items
while they still retain a slight amount of moisture.
• Remove items from the dryer immediately at the end of
the cycle. Use the WRINKLE CARE option to continue
tumbling clothes at the end of the cycle, for up to 3 hours.
Clothes are shrinking • Garment care instructions
are not being followed.
• To avoid shrinkage, please carefully follow the fabric
care instructions for your garment, because some
fabrics will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in a dryer. Use
a low or no heat setting and/or the RACK DRY option.
ADD WATER
indicator light is on
during the drying
cycle
• Water supply error.
Water drips from
nozzlewhenSteam
Cycle starts.
• This is normal. • This is steam condensation. The dripping water
will stop after a short time.
• Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to
MAX line.
(2) Make sure steam feeder is seated properly and
drawer is fully closed.
(3) Turn the dryer off then restart the Steam cycle.
• Do not use distilled water; the water level sensor
in steam generator will not work.
• Pump not working. Unplug dryer and call for service.
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