HP ProBook 4330S Notebook-PC User Manual

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9 Memory modules .......................................................................................................................................... 61

10 Security ........................................................................................................................................................ 66

Protecting the computer ..................................................................................................................... 66
Using passwords ................................................................................................................................ 67

Setting passwords in the operating system ....................................................................... 67
Setting passwords in Computer Setup .............................................................................. 67

Managing an administrator password ............................................................... 68
Entering an administrator password .................................................................. 68
Managing a power-on password ....................................................................... 68
Entering a power-on password ......................................................................... 69

Using firewall software ....................................................................................................................... 69
Installing an optional security cable .................................................................................................... 70

11 Backup and Recovery ................................................................................................................................ 71

Performing a system recovery ............................................................................................................ 72
Backing up your information ............................................................................................................... 73

12 Computer Setup .......................................................................................................................................... 74

Starting Computer Setup .................................................................................................................... 74
Using Computer Setup ....................................................................................................................... 74

Navigating and selecting in Computer Setup ..................................................................... 74
Restoring factory settings in Computer Setup ................................................................... 75

Updating the BIOS ............................................................................................................................. 75

Determining the BIOS version ........................................................................................... 76
Downloading a BIOS update ............................................................................................. 76

Appendix A Troubleshooting and support .................................................................................................... 77

Troubleshooting .................................................................................................................................. 77

The computer is unable to start up .................................................................................... 77
The computer screen is blank ............................................................................................ 77
Software is functioning abnormally .................................................................................... 78
The computer is on but not responding ............................................................................. 78
The computer is unusually warm ....................................................................................... 78
An external device is not working ...................................................................................... 78
The wireless network connection is not working ................................................................ 79
The optical disc tray does not open for removal of a CD or DVD ...................................... 79
The computer does not detect the optical drive ................................................................. 80
A disc does not play ........................................................................................................... 80
A movie is not visible on an external display ..................................................................... 80
The process of burning a disc does not begin, or it stops before completion .................... 81

Contacting customer support ............................................................................................................. 81
Labels ................................................................................................................................................. 82

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