Generating a hardware information report – HP StoreVirtual 4000 Storage User Manual

Page 101

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A description of the test

Pass / fail criteria

NOTE:

Available diagnostic tests depend on the storage system.

For VSA, only the Disk Status Test is available.

Table 32 Example list of hardware diagnostic tests and pass/fail criteria

Fail criteria

Pass criteria

Description

Diagnostic test

Fan is faulty or missing

Fan is normal

Checks the status of all fans.

Fan Test

Supply is faulty or missing

Supply is normal

Checks the status of all
power supplies.

Power Test

Temperature is outside
normal operating range

Temperature is within normal
operating range

Checks the status of all
temperature sensors.

Temperature Test

Cache is corrupt

Cache is normal

Checks the status of the disk
controller caches.

Cache Status

The BBU is charging, testing
or faulty

The BBU is normal and not
charging or testing

Checks the status of the
battery backed-up cache.

Cache BBU Status

The BPS is charging or faulty

The BPS is normal and not
charging

Checks the status of cache
module backup power
source.

Cache BPS Status

One or more drives are
missing

All disk drives are present

Checks for the presence of
all disk drives.

Disk Status Test

The temperature is outside
normal operating range

The temperature is within
normal operating range

Checks the temperature of
all disk drives.

Disk Temperature Test

Warning or Failed if one or
more drives fails health test

All drives pass health test

S.M.A.R.T. (Self-Monitoring,
Analysis, and Reporting

Disk SMART Health Test

Technology) is implemented
in all modern disks.

The report was not
generated

The report was successfully
generated

Generates a drive health
report.

Generate SMART logs (for
analysis contact Customer
Support)

The report was not
generated

The report was successfully
generated

Generates a drive health
report.

Generate DSET Report &
Perc Event Logs (for analysis
contact Customer Support)

The report was not
generated

The report was successfully
generated

Generates a drive health
report.

Generate Platform or HP
Diagnostic Report (for
analysis contact Customer
Support)

The logs were not generated

The logs were successfully
generated

Generates IBM Support logs
when requested by Customer
Support.

Generate IBM Support logs
(for analysis contact IBM
Support)

Generating a hardware information report

Hardware information reports display statistics about the performance of the storage system, its
drives and configuration. Statistics in the hardware reports are point-in-time data, gathered by
clicking the Refresh button on the Hardware Information tab.

1.

Select the Hardware Information tab.

2.

On the Hardware table, select Click to Refresh to obtain the latest hardware statistics.

Generating a hardware information report

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