HP e-Commerce Server Accelerator sa7120 - Manual (Page 141)

C H A P T E R 9 Troubleshooting
131
5 Error message:
The page cannot be
displayed. The digital
certificate and/or
private key is
corrupt. Use the default key and certificate, or
create new key and unsigned
certificate. Try the page again.
If the error no longer appears, recreate
your private key and certificate
signing request (CSR) and resubmit to
the certificate authority to get a new
certificate.
6 Error message
indicates that the
browser does not
recognize the
signer of this
certificate after
loading global
server ID. The intermediate
certificate is not
installed or is
installed
improperly. See Global Site Certificates in
Chapter 3 for correct procedures.
Item Symptom Probable
Cause Remedy