Tr oubleshoo ting tips – GE JGB870SEFSS User Manual
Page 27
49-85213-3
27
Troubleshooting tips ... Before you call for service
TR
OUBLESHOO
TING TIPS
Problem
Possible Cause
What To Do
Oven light does not
work
Light bulb is loose or defective.
Tighten or replace bulb.
Pad operating light is broken.
Call for service.
Oven will not
self-clean
The temperature is too high to set a
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease..
Press the Cancel/Off pad. Open the windows to rid
the room of smoke. Wait until the LOCKED light goes
off. Wipe up the excess soil and reset the clean cycle.
Excessive smoking
during broiling
Food too close to burner element.
Lower the rack position of the food.
Oven door will not
open after a clean
cycle
Oven too hot.
Allow the oven to cool below locking temperature.
Oven not clean after
a clean cycle
Oven controls improperly set.
See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean
F\FOH+HDYLO\VRLOHGRYHQVPD\QHHGWRVHOIFOHDQ
again or for a longer period of time.
“DOOR ” flashes in
the display
The self-clean cycle has been selected
but the door is not closed.
Close the oven door.
LOCKED light is on
when you want to
cook
The oven door is locked because
the temperature inside the oven
has not dropped below the locking
temperature.
Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number
or letter” flash in
the display
You have a function error code.
Press the Cancel/Off pad. Allow the oven to cool for one
hour. Put the oven back into operation.
If the function code repeats.
'LVFRQQHFWDOOSRZHUWRWKHRYHQIRUDWOHDVW
seconds and then reconnect power. If the function
error code repeats, call for service.
Display goes blank
A fuse in your home may be blown or the
circuit breaker tripped.
5HSODFHWKHIXVHRUUHVHWWKHFLUFXLWEUHDNHU
The clock is turned off.
See the Special features section.
Oven is in Sabbath Mode.
9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH
See the Special Features section.
Power outage,
clock flashes
Power outage or surge
5HVHWWKHFORFN,IWKHRYHQZDVLQXVH\RXPXVW
reset it by pressing the Cancel/Off pad, setting the
clock and resetting any cooking function.
“Burning” or “oily”
odor emitting from
the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a
PLQLPXPRIKRXUV6HHWKH&OHDQLQJWKH2YHQ
section. This is temporary.
Strong odor
An odor from the oven insulation is
normal for the first few times the oven
is used.
This is temporary and will go away after several uses
or a self-clean cycle.
My oven door glass
appears to be
"tinted" or have a
"rainbow" color. Is
this defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
7KLVLVQRUPDO8QGHUFHUWDLQOLJKWRUDQJOHV\RXPD\
see this tint or rainbow color.
“Shut Door” flashes
in the display
The oven door has been left open.
Close door and normal mode will resume.
Cooking mode
shuts off when
door left open
Door left open after “Shut Door”
flashed in display.
Close door and normal mode will resume.