Getting further help, Service information product numbers, Customer responsibilities – Lenovo ThinkVision LT1423p 13.3-inch IPS WLED Backlit LCD Mobile Touch Monitor With Pen User Manual

Page 25

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Table 3-2. Troubleshooting (continued)

Problem

Possible cause

Suggested action

Reference

Name of
required display
is not shown in
LT1423pwCA’s
control panel:

The display
does not
enable wireless
network mode
successfully.

Make sure the USB cable
is not connected. Press
ON/OFF key to enable
monitor.

“Setting up
your monitor”
on Page 1-6

The computer
does not use
wireless network
card.

Please insert the included
USB network card and
make sure that the
LT1423pwCA software has
been installed successfully.
The device is running
successfully in system
device manager.

The Windows
system does not
refresh the list of
wireless devices.

The Windows system
does not refresh name
of wireless devices. Click
Refresh to refresh the list
of wireless devices of your
Windows system.

Na

Getting further help

If you still can’t solve your problem, please contact the Customer Support Center. For
more information on contacting the Customer Support Center, please see Appendix A,
“Service and Support,” on page A-1.

Service information

Product numbers

The product number for your monitor is located on the back of the Keyboard tilt foot as
shown below.

Customer responsibilities

The warranty does not apply to a product which has been damaged due to a
ccident, misuse, abuse, improper installation, usage not in accordance with p roduct
specifications and instructions, natural or personal disaster, or u nautho rized alterations,
repairs or modifications.

The following are examples of misuse or abuse and not covered by warranty:
• Images burned on to the screen of a CRT monitor. Burned image is preventable by

utilizing a moving screen saver or power management.

• Physical damage to covers, bezel, base and cables.
• Scratches or punctures on monitor screens.

3-4

LT1423pwCA Wide Touch Monitor User’s Guide

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