Brother Copier/Printer MFC-9970CDW User Manual
Page 118
102
Jam Tray 1
Jam Tray 2
The paper is jammed in the
paper tray of the machine.
(See Paper is jammed in paper tray 1 or tray 2
on page 111.)
Limit Exceeded
The printing limit set by Secure
Function Lock 2.0 was reached.
Contact your administrator to check your
Secure Function Lock Settings.
Low Temperature
The room temperature is too low
for the machine to operate.
Increase the room temperature to allow the
machine to operate.
No Belt Unit
The belt unit is not installed
properly.
Re-install the belt unit. (See Replacing the
belt unit on page 86.)
No Paper
The machine is out of paper or
paper is not properly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray.
Remove the paper and load it again.
If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers in
Appendix A of the Advanced User's
Guide.)
No Permission
Printing color documents is
restricted by Secure Function
Lock 2.0. The print job will be
canceled.
Contact your administrator to check your
Secure Function Lock Settings.
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
No Toner
The toner cartridge for the color
indicated on the LCD is not
installed correctly.
Pull out the drum unit. Take out the toner
cartridge for the color indicated on the LCD,
and then put it back into the drum unit.
No Tray
The paper tray indicated on the
LCD is not installed properly.
Re-install the paper tray that is indicated on
the LCD.
No Waste Toner
The waste toner box is not
installed properly.
Re-install the waste toner box. (See
Replacing the waste toner box on page 92.)
Error Message
Cause
Action
- DCP-385C
- MFC 6890CDW
- DCP-585CW
- DCP-385C
- DCP-383C
- Pocket Jet6 PJ-622
- Pocket Jet6 PJ-622
- Pocket Jet6 PJ-622
- Pocket Jet6Plus PJ-623
- PT-2100
- PT-2700
- PT-2700
- PT-2700
- PT-2700
- HL-2240
- HL 5450DN
- DCP-8110DN
- HL 5450DN
- HL 5450DN
- DCP-8110DN
- HL 5470DW
- HL 5450DN
- DCP-8110DN
- HL 5470DW
- HL-S7000DN
- HL 5470DW
- MFC-J835DW
- HL-6050D
- HL-7050N
- HL-6050DN
- HL-6050D
- PT-1280
- PT-9800PCN
- PT-9800PCN
- PT-9800PCN
- PT-9800PCN
- PT-1010
- DCP-8040
- DCP-8040
- MFC 8840D
- MFC 8840DN
- DCP-8040
- DCP-365CN
- Laser Printer HL-1050
- MFC 8840DN
- MFC 8840DN
- FAX 1840C
- MFC-420CN
- FAX 1840C
- IntelliFAX 1940CN
- HL 1270N
- HL-1240
- HL 1270N
- HL 1270N
- HL 1270N
- HL 1270N
- HL-2070N
- HL 2040
- HL-2070N
- HL-2070N
- HL 1660
- HL 1660
- TN 460
- HL-1060 Series
- IntelliFAX 885MC
- DCP4020C
- HL-3040CN
- HL-3040CN
- HL 3070CW
- HL-3045CN
- HL 3070CW
- HL-3040CN
- HL 3070CW
- HL-3040CN
- DCP-9010CN
- DCP-9010CN
- HL 3070CW
- Copier/Printer MFC-895DW
- MFC-420CN
- MFC-420CN
- GT-541
- HL-1240
- HL 5250DN
- HL-5240L
- HL-2400C Series
- DCP 8065DN
- DCP 8065DN
- DCP 8060
- DCP 8060
- DCP 8060
- DCP-7020
- FAX-8350P
- HL-5150D
- HL-5150D
- DCP-395CN
- DCP-395CN
- MFC-495CW
- DCP-395CN
- DCP-395CN
- MFC-495CW
- IntelliFAX 1575MC
- HL-2400C
- DCP-7060D
- DCP-7065DN
- HL-1450
- HL-1470N
- HL-1440 EN
- HL-1470N
- HL-1470N
- HL-1470N
- HL-2600CN
- HL-2600CN
- HL-2600CN
- HL-3450CN
- HL-3450CN
- 1270N
- DCP-8020
- DCP-8020
- DCP-8020
- DCP-8020
- DCP-8025D
- HL-1870N
- HL-4200CN
- HL-4200CN
- HL-4200CN
- HL-4200CN
- Printer DCP-J140W
- DCP-330C
- DCP-330C
- MFC-665CW
- DCP-330C
- TD-4000
- MFC 8840DN
- 580C
- DCP-130C
- DCP-130C
- DCP-130C
- DCP-130C
- NC-100h
- dcp 150c
- MFC 9560CDW
- MFC 9970CDW
- MFC 9560CDW
- MFC 9560CDW
- MFC 9970CDW
- MFC 9970CDW
- MFC 9970CDW
- MFC 9560CDW
- HL-1850
- HL-5030
- HL-5030
- HL-5030
- IntelliFAX 1960C
- MFC 7550MC
- ETHERNET QL-580N
- DCP-375CW
- DCP-375CW
- DCP-375CW
- NC-9100H
- MFC 8220
- NC-9100H
- HL-5240
- HL 5250DN
- HL-4570CDW
- HL-4570CDW
- HL-4140CN
- HL-4570CDW
- HL-4570CDW
- 8520DN
- DCP-340CW
- HL-1000
- HL-1670N
- DCP-7065DN
- DCP-7065DN
- HL-2240
- DCP-7065DN
- HL-2280DW
- DCP-7065DN
- HL-2280DW
- HL-2280DW
- DCP-7065DN
- HL-1435
- HL-2460
- HL-1670N
- HL-2460
- HL-2460
- HL 2700CN
- DCP 1000
- DCP 1000
- DCP 1000
- DCP 1000
- DCP1000
- HL 4150CDN
- HL-4140CN
- MFC J6710DW
- MFC J6710DW
- MFC J6910DW
- MFC J6510DW
- MFC J6910DW
- MFC J6710DW
- MFC-J835DW
- MFC J6910DW
- HL-1070
- HL-5280DW
- HL 5250DN
- DCP 9040CN
- DCP 9040CN
- DCP 9040CN
- DCP 9040CN
- MFC 9840CDW
- DCP 9040CN
- FAX-775
- intelli FAX 1270
- HL-1870N
- HL-1870N
- HL-1870N
- HL-1850
- HL-1870N
- MFC-J425W
- FAX-2940
- FAX-2940
- FAX-2940
- FAX-2940
- FAX-2940
- HL 2700CN
- Multi-Protocol Print Server
- HL 2700CN
- DCP-110C
- HL-2240
- HL-2240
- DCP-153C
- HL-2060
- HL-4070CDW
- HL-4070CDW
- HL 4040CN
- FAX-2000P
- DCP-8110DN
- DCP-8110DN
- DCP-8110DN
- DCP-8110DN
- DCP-8110DN
- DCP-8110DN
- DCP-8110DN
- HL-1260E
- LASER PRINTER MFC-8700
- HL 1650
- HL-1670N
- HL-1670N
- HL-1670N
- HL-2400Ce
- DCP 8060
- BDL4231CS
- DR-250
- DCP-116C
- DCP-750CW
- FAX-3240C
- FAX1 570MC
- HL-5350DN
- HL 5370DW
- VERSION 0 MFC-J6710DW
- MFC-J280W
- A4
- DCP-110C
- DCP-110C
- CESTINA DCP-110C
- DCP-110C
- IntelliFAX 775
- MFC-J835DW
- SHB6102
- TOWERFEED IU 683 / 0402
- DCP8045DN
- TD4000
- HL 4040CN
- HL-4050CDN
- HL-4050CDN
- HL-5280DW
- HL-5280DW
- HL-5280DW
- DCP-167C
- ADVANCED MFC-7460DN
- 8
- HL 5170DN
- HL 5170DN
- HL 5170DN
- HL-1050
- MFC 5840CN
- MFC 5840CN
- MFC 5840CN
- MFC 5840CN
- MFC-420CN
- MFC 5840CN
- HL 5450DN
- DCP-540CN
- 4570CDW
- FAX-1840CN
- DCP-585CW
- DCP-585CW
- DCP-383C
- DCP-585CW
- MFC 6890CDW
- HL-1435
- P2500
- HL-5150D
- HL-3260N
- HL-3260N
- HL-3000
- DCP-9055CDN
- FAX-1960C
- FAX-1960C
- FAX-1960C
- HL-4070CDW
- HL-4070CDW
- DCP-117C
- DCP-115C
- FAX-1820C
- FAX-1820C
- FAX-1820C
- FAX-1820C
- HL-53
- WL-660 Series
- COMPACT DCP-7020
- 8060P MFC-9060
- HL-2600CN
- UNINET 1240
- DCP-373CW
- HL-1060
- HL-1060
- HL-2400Ce Series
- DCP-193C
- DCP-6690CW
- DCP-6690CW
- DCP-J925DW
- DCP8020
- HL-3400CN Series
- Fax Machine/Multi-Function Center MFC-9125CN
- HL-3040CN
- HL-3040CN
- HL-2070N
- DCP-315CN
- DCP-120C
- DCP-120C
- DCP-120C
- Google Cloud Print Version 0
- MFC 9880
- MFC 990cw
- MFC 990cw
- MFC 990cw
- MFC 990cw
- LASER PRINTER MFC-240C
- MFC 7420
- MFC 7420
- DCP-7020
- HL-1240
- SC-2000
- MFC 7000FC
- HL-1260
- HL-4000
- DCP-7010L
- DCP-350C
- HL-2140
- HL-2170W
- HL-2140
- 2850
- P-TOUCH 1260
- HL-3400CN
- WL660
- DCP-8020
- FAX-1800C
- MFC 9840CDW
- MFC 9840CDW
- MFC 9840CDW
- MFC 9840CDW
- MFC 9840CDW
- MFC 9970CDW
- MFC 9970CDW
- MFC 9970CDW
- \ DCP9045CDN
- NC-2200W
- NC-2200W
- HL-1660E
- DCP-4020C
- MFC 8220
- MFC 8220
- MFC 8220
- MFC 8220
- MFC 8220
- MFC 8220
- MFC 8220
- MFC 8220
- HL-5070N Series
- MFC J6910DW
- MFC J6910DW
- MFC J6910DW
- DCP-9042CDN
- DCP-9042CDN
- FAX-1800C
- HL-5070N
- DCP-7065DN
- DCP-7010L
- DCP-560CN
- MFC 9200C
- MFC-J630W
- DCP-J125
- DCP-J125
- DCP-J125
- MFC-J630W
- DCP-J125
- MFC 6890CDW
- MFC 6890CDW
- MFC 6890CDW
- MFC 6890CDW
- DCP-7020
- DCP-7020
- DCP-7020
- Printer MFC-J5910DW
- MFC J5910DW
- MFC-J835DW
- MFC J5910DW
- MFC J5910DW
- MFC-J835DW
- MFC-J835DW
- DCP-377CW
- FAX-8250P
- DCP-770W
- DCP-1400
- FAX-8650P
- IntelliFAX 1820C
- IntelliFAX 1270e
- HL-2030
- HL-2030
- 1600/1650
- HL-P2500
- 4000CN
- DCP-115C
- DCP9040CN
- HL-P2000
- FAX-1030E
- DCP-9010CN
- DCP-9010CN
- DCP-1400
- DCP-1400
- DCP-1400
- DCP1200
- LW6091001
- MFC-230C
- DCP-350C
- DCP-350C
- iPrint&Scan Version A
- IntelliFAX 560
- DCP-8045D A
- HL-5140 EN
- HL 1650 EN
- HL-4050CDN EN
- HL-2070N EN
- PT-330
- MW-145BT
- MW-145BT
- MW-260
- MW-145BT
- MW-140BT
- MW-145BT
- HL-3140CW
- HL-3140CW
- HL-3140CW
- HL-3140CW
- HL-3140CW
- HL-3140CW
- HL-3140CW
- HL-3140CW
- HL-3140CW
- HL-3140CW
- HL-3140CW
- MFC-J875DW
- MW-120
- MW-120
- MW-120
- MW-120
- QL-700
- QL-700
- QL-1050N
- QL-700
- SC-2000USB
- SC-2000USB
- HL-8050N
- HL-8050N
- HL-8050N
- TD-4000
- TD-2130N
- TD-2020
- TD-2130N
- TD-2020
- TD-2020
- TD-2020
- TD-2020
- TD-2130N
- TD-2020
- TD-4100N
- TD-2020
- RJ-4040
- RJ-4040
- RJ-4040
- RJ-4040
- RJ-4040
- RJ-4040
- RJ-4040
- MW-260
- MW-260
- MW-260
- MW-260
- HL-S7000DN
- HL-S7000DN
- HL-S7000DN
- HL-S7000DN
- HL-S7000DN
- HL-S7000DN
- HL-S7000DN
- PT-1830
- PocketJet3 PJ-522
- HL 5370DW
- HL 2270DW
- HL 2270DW
- TD-4000
- TD-4000
- TD-4000
- TD-4000
- RJ-4040
- QL-580N
- QL-580N
- QL-720NW
- PT-1090
- PT-9600
- PT-3600
- PT-3600
- PS-9000
- PS-9000
- QL-1060N
- QL-1060N
- QL-1060N
- QL-1050N
- HL-7050N
- HL-7050N
- HL-7050N
- PT-550
- PT-P700
- PT-P700
- PT-P700
- PocketJet PJ-673 w WLAN
- PT-55
- PT-2470
- PT-D200
- PT-9600
- PT-9600
- PT-9600
- PT-80
- PT-7600
- QL-720NW
- QL-720NW
- QL-720NW
- QL-720NW
- QL-720NW
- QL-720NW
- PT-18R
- PT-18R
- PT-18R
- PT-9500PC
- PT-9500PC
- PT-9500PC
- PT-9500PC
- PT-2100
- PT-2100
- PT-2100
- PT-2100
- PT-1000
- PT-1000
- QL-500A
- QL-500A
- QL-500A
- QL-500A
- PT-9800PCN
- MW-100
- MW-100
- MW-100
- PT-E100
- HL-2600CN
- PT-2030
- PT-7100
- PT-1950
- QL-1050N
- QL-1050N
- QL-1050N
- PT-H300 One-Touch Handheld Labeler
- MW-140BT
- MW-140BT
- MW-140BT
- MW-140BT
- RL-700S
- PT-E300
- PT-90
- PT-90
- PT-2420PC
- PT-9200DX
- PT-9200DX
- PT-9200DX
- HL-L9200CDWT
- HL-L8350CDWT
- HL-L9200CDWT
- HL-L9200CDWT
- HL-L8350CDWT
- HL-L8350CDWT
- HL-L8350CDWT
- Innov-is 90E
- MFC-495CW
- MFC-495CW
- MFC-J280W
- MFC-J280W
- Pocket Jet6 PJ-622
- Pocket Jet6Plus PJ-623
- Pocket Jet6 PJ-622
- Pocket Jet6 PJ-622
- QL-570VM
- QL-570VM
- MFC-J425W
- MFC-J425W
- MFC-J630W
- MFC-J630W
- MFC-J630W
- MFC-J630W
- MFC-J875DW
- MFC-J875DW
- MFC-J450DW
- MFC-J875DW
- MFC-J450DW
- MFC-J450DW
- MFC-J4310DW
- MFC-J4310DW
- MFC-J4310DW
- MFC-J4310DW
- MFC-J4310DW
- MFC-J4310DW
- MFC-J4310DW
- MFC-J4310DW
- MFC-J4310DW
- HL-3075CW
- HL-3045CN
- HL-3045CN
- MFC-J285DW
- MFC-J285DW
- MFC-J285DW
- HL-3045CN
- MFC-J875DW
- MFC-J875DW
- MFC-J875DW
- MFC-J875DW
- MFC-665CW
- MFC-665CW
- MFC-665CW
- MFC-665CW
- PocketJet PJ-673 w WLAN
- PocketJet PJ-673 w WLAN
- FAX-1800C
- MFC-5100C
- MFC-5100C
- MFC-5100C
- MFC-J835DW
- MFC-J835DW
- MFC-J835DW
- MFC-J835DW
- MFC-230C
- MFC-230C
- MFC-4420C
- HL-1110E
- ScanViewer (Guide for iOS/OS X)
- QL-810W Ultra-Fast Label Printer with Wireless Networking
- HLL9410CDN Enterprise Color Laser Printer
- HL-L3230CDW Wireless Compact Printer
- HL 5370DW
- HL-2170W
- HL-2170W
- HL-2170W
- PT-1290