Eppendorf Concentrator plus - Manual (Page 33)

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7 Troubleshooting
Concentrator plus / Vacufuge® plus — Operating manual
7.2 Error messages
If one of the following error messages appears proceed as follows:
1. Remove fault (see Remedy).
2. Press start/stop key to clear the error message.
3. If required, continue concentration and/or repeat.
7.3 Opening the device in case of a power outage
If the device lid cannot be opened during a power outage, you can activate the emergency
release manually.
1. Disconnect the mains plug.
2. Insert a wire (max. 2.5 mm thick, e.g., a paper clip) in the opening 5 on the right-hand side of
the housing (see Fig. 1) and push against the noticeable resistance.
This will release the device lid.
3. Open the device lid slightly.
4. Remove the wire.
5. Open the device lid fully.
Symptom / message Cause Remedy
Error 1 Drive error  Contact service.
Error 2
Error 3
Error 4 Drive blocked or stiff.  Move rotor by hand, remove any obstructions.
 Check max. load of rotor.
 Check rotor mounting.
Error 5 Drive error  Contact service.
Error 7 Fault in the lid latch  Contact service.
Error 8 Fault at the temperature sensor  Contact service.
Error 9 Electronic fault
Caution! The rotor chamber temperature
can be > 72 °C.
 Contact service.
Error 10 Heating defective  Contact service.
Error 12
Error 14 Electronic fault  Contact service.
WARNING!
Warning! Risk of injury from rotating rotor if the emergency release is activated.
 Wait for rotor to stop before activating emergency lid release.
Hint!
If there is a power outage, the vent valve will open. Before the rotor comes to a full stop, the
standard pressure in the rotor chamber will be restored.
EN
Operat
ing manual