Appendix Ⅰ frequently asked questions – KOCASO M1052 User Manual
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AppendixⅠ Frequently Asked Questions
Q: Why won't my device turn on?
Make sure your tablet has been charged for at least four hours
prior to use. When plugging in the cable, make sure you are not
accidentally plugging it into the headphone jack. Also, the power
button is on the side (for tablets) and not the one on the front of the
touchscreen. The button on the front is for navigation.
Q: Why won't this unit connect to Ethernet?
Assuming your unit does have the RJ45 port, you want to make
sure that Wireless is turned off. If Wi-Fi is on, it will negate the
Ethernet connection.
Q: Why does my unit have scratches/bubbles on the screen?
These units ship with a very fine plastic film to protect the item
in transit. This film is intended to be removed prior to use. Sometimes
this takes a strong fingernail or some similar item to peel it off.
Q: Should I perform a Firmware Update?
Not necessarily. This is actually intended if obscure issues with
the tablet occur. Unless you are having issues with the tablet which a
Factory Data Reset has not resolved, it is not advised that you
perform this step.
However, if you are sure you wish to attempt this procedure,
please visit the following link for available firmware downloads and