Troubleshooting, Possible cause, Remedy – New Buck Corporation GAS STOVE HEATER User Manual

Page 24: Observed problem

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WARNING:

Turn off heater and

let cool before servicing. Only a
qualified service person should
service and repair heater.


POSSIBLE CAUSE

1. Ignitor electrode not connected to

ignitor cable

2. Ignitor cable pinched or wet


3. Broken

ignitor

cable

4. Bad

piezo

ignitor

5. Ignitor

electrode

broken

6. Ignitor electrode positioned

wrong


1. Gas supply turned off or

equipment shutoff valve closed

2. Control knob not in PILOT

position

3. Control knob not pressed in while

in PILOT position

4. Air in gas lines when installed


5. ODS/pilot is clogged


6. Gas regulator setting is not

correct

1. Control knob not fully pressed in
2. Control knob not pressed in long

enough

3. Equipment shutoff valve not fully

open

4. Pilot flame not touching

thermocouple, which allows
thermocouple to cool, causing
pilot flame to go out. This
problem could be caused by one
or both of the following:
A. Low gas pressure
B. Dirty or partially clogged

ODS/pilot

5. Thermocouple connection loose

at control valve

6. Thermocouple

damaged

7. Control valve damaged


1. Burner

orifice

clogged

2. Inlet gas pressure is too low
3. Burner orifice diameter is too

small

4. Thermopile/Generator leads

disconnected or improperly
connected

5. Burners will not come on in

remote position

CAUTION:

Never use a wire,

needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by

any metal or tubing. Keep ignitor
cable dry

3. Replace ignitor cable
4. Replace

piezo

ignitor

5. Replace

piezo

ignitor

6. Replace

piezo

ignitor



1. Turn on gas supply or open

equipment shutoff valve

2. Turn control knob to PILOT

position

3. Press in control knob while in

PILOT position

4. Continue holding down control

knob. Repeat igniting operation
until air is removed

5. Clean ODS/pilot (see Cleaning

and Maintenance, page 19) or
replace ODS/pilot assembly

6. Replace gas control

1. Press in control knob fully
2. After ODS/pilot lights, keep con-

trol knob pressed in 30 seconds

3. Fully open equipment shutoff

valve

4. Contact local natural gas company

• Clean ODS/pilot (see

Cleaning and Maintenance,
page 19) or replace ODS/
pilot assembly




5. Hand tighten until snug, then

tighten 1/4 turn more

6. Replace

thermocouple

7. Replace control valve

1. Clean burner (see Cleaning and

Maintenance, page 19) or replace
burner orifice

2. Contact local gas company
3. Replace burner orifice
4. Reconnect leads
5. Replace battery in transmitter and
receiver

TROUBLESHOOTING


NOTE:

All troubleshooting items are

listed in order of operation.

OBSERVED PROBLEM

When ignitor button is pressed, there is
no spark at ODS/pilot








When ignitor button is pressed, there is
spark at ODS/pilot but no ignition











ODS/pilot lights but flame goes out
when control knob is released














Burner does not light after ODS/pilot is
lit

20

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