GE dect 6.0 - Manual (Page 69)

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Appendix
Troubleshooting guide
If your telephone system is not operating properly, first try these
general reset procedures:
1. Unplug all power adapters from the power outlets.
2. Disconnect the telephone line cord from the base or modular jack.
3. Remove the battery compartment covers and unplug all handset
battery packs.
4. After a few minutes, re-install all handset battery packs, making
sure that the connectors are snug and the wires are not pinched
before replacing all battery compartment covers.
5. Plug the power adapters for the base and any chargers back into
their power outlets. Be sure not to use outlets that are controlled by
wall switches or timers.
6. Place all handsets in the chargers to charge without interruption for
at least 30 minutes before use.
7. Plug the line cord into the telephone base or modular jack and
verify operation.
For product assistance or for more information about accessories, visit
our website at www.gephones.com or call our customer service center
at 1-877-394-9775.
General Performance
Problem Cause/solution
Cannot hear a
dial tone.
• Increase the volume on the handset.
• Disconnect the telephone line cord from the
base unit and connect it to a known working
telephone. If the known working telephone
operates properly, contact our customer
support center for warranty information.