Dell Latitude D520 User Manual

Page 20

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How to remove and replace parts

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Specifications

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How to configure system settings

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How to troubleshoot and solve problems

 

User's Guide

Microsoft Windows XP Help and Support Center

1.

 

Click Start® Help and Support® Dell User and System Guides® System

Guides.

2.

 

Click the User's Guide for your computer in the list of online

documentation.

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Service Tag and Express Service Code

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Microsoft Windows License Label

 

Service Tag and Microsoft® Windows® License

These labels are located on your computer.

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Use the Service Tag to identify your computer when you use

support.dell.com or contact support.

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Enter the Express Service Code to direct your call when contacting

support.

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Solutions — Troubleshooting hints and tips, articles from

technicians, and online courses, frequently asked questions

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Community — Online discussion with other Dell customers

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Upgrades — Upgrade information for components, such as

memory, the hard drive, and the operating system

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Customer Care — Contact information, service call and order

status, warranty, and repair information

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Service and support — Service call status and support history,

service contract, online discussions with support

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Reference — Computer documentation, details on my computer

configuration, product specifications, and white papers

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Downloads — Certified drivers, patches, and software updates

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Notebook System Software (NSS) — If you reinstall the operating

system for your computer, you should also reinstall the NSS utility.
NSS provides critical updates for your operating system and
support for Dell™ 3.5

-inch USB floppy drives, Intel® processors,

optical drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software automatically
detects your computer and operating system and installs the
updates appropriate for your configuration.

 

Dell Support Website — support.dell.com

 

NOTE:

Select your region or business segment to view the appropriate support

site.

 

 

 

 

 

 

 

 

 

 

 

 

To download Notebook System Software:

1.

 

Go to support.dell.com, select your region or business segment, and

enter your Service Tag.

2.

 

Select Drivers & Downloads and click Go.

3.

 

Click your operating system and search for the keyword Notebook System

Software.

 

NOTE:

The support.dell.com user interface may vary depending on your

selections.

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Software upgrades and troubleshooting hints

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Frequently asked questions, hot topics, and general health of

your computing environment

 

Dell Support Utility

The Dell Support Utility is an automated upgrade and notification system installed
on your computer. This support provides real-time health scans of your
computing environment, software updates, and relevant self-support

information. Access the Dell Support Utility from the

icon in the taskbar. For

more information, see

Dell Support Utility

.

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