Dell Inspiron 8500 - Manual (Page 70)

70 Using CDs, DVDs, and Other Multimedia
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Using CDs and DVDs
For information about using CDs and DVDs in your computer, see the Tell
Me How help file. To access the help file, see page 104.
CD or DVD problems
If you cannot play a CD, CD-RW, or DVD
NOTE: Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
High-speed CD drive vibration is normal and may cause noise. This noise
does not indicate a defect with the drive or the CD.
E NSU R E T H A T T HE CD IS S N A P P ED O NT O T H E S P I N D L E .
E NSU R E T H A T M IC R O SO FT ® W I ND O W S ® R E CO G N IZ E S T H E D R I VE — In
Windows XP, click the Start button and click My Computer. In other operating
systems, double-click My Computer. If the drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive. Insert a bootable disk and restart the
computer. Verify that the light is blinking, indicating normal operation.
T R Y A N O T HE R DI S C — Insert another disc to eliminate the possibility that the
original disc is defective.
A
D J US T T H E W IN D O W S V O L UM E C O NT R O L — Double-click the speaker icon
in the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.
I
D E NT IF Y THE D IS C T H AT I S NO T P L A Y I NG — If you have one CD, CD-RW,
or DVD in the fixed drive device and one in the module bay device:
1 Click the Start button and click My Computer.
2 Double-click the drive letter of the device that you are verifying.
R E I NS T AL L THE D R IV E
1 Save and close any open files, exit any open programs, and shut down the
computer.
2 If the drive is installed in the module bay, remove the drive. See page 52 for
instructions.
If the drive is a fixed drive, review "Check the drive for errors" on page 109.
3 Reinstall the drive.
4 Turn on the computer.
C L E A N THE D R IV E OR D IS C — See the Tell Me How help file for instructions.
To access the help file, see page 104.