Sony TC-WR565 - Manual (Page 15)

Additional Information
Troubleshooting
If you've experienced any of the following difficulties
while using the tape deck, use this troubleshooting
guide to help you remedy the problem. Should the
problem persist, consult your nearest Sony dealer.
The function buttons do not work.
^ The tape deck has been just turned on and does
not operate for about 3 seconds. Wait until "II"
stops flashing.
^ Check that the cassette is inserted correctly and
the cassette holder is closed completely.
The tape deck does not play or record.
^ There is no cassette in the cassette holder.
^ The tape has come to the end.
The tape is slack. Take up the tape slack.
^ The record-protect tab has been removed from
the cassette (see page 13).
Make sure the amplifier setting is correct.
^ Check that the tape deck connections are secure.
^ Tire heads and tape path are dirty. Clean them
(see page 14).
^ The recording/playback head is magnetized.
Demagnetize it (see page 14).
There is excessive wow, flutter or sound drop-out.
^ The capstans and pinch rollers are dirty. Clean
them (see page 14).
The Multi-AMS function does not work properly.
^ One of the tracks contains a long pause, a
passage of low frequencies or very low volume,
or a gradual increase or decreace in volume.
^ The space before a track is less than 4 seconds
long. Insert a blank space of 4 seconds using O
REC MUTE.
^ The signal strength of the left and right channels
are very different.
^ There is noise in the space before a track.
^ You pressed ►► (or -<^) immediately before the
beginning of the next track or immediately after
the beginning of the current track.
The DOLBY NR function does not work during playback.
^ The PITCH CONTROL function is on and the
frequency characteristics of the sound is altered.
Push the PITCH CONTROL knob in to turn off
the function.
There is excessively loud tape transport noise during fast-
forwarding or rewinding.
This noise is caused by the cassette and is not a
mechanical problem.
= does not work.
The tape deck is playing back or recording. Press
■ or II PAUSE to stop playback or recording
before pressing =.
^ There has been a power failure or the power cord
has been disconnected during tape operation.
Reconnect the power.
There is a decrease in sound level, sound drop-out, or poor
reproduction of high frequencies./The tape does not erase
completely./Noise increases.
The recording/playback head and tape path are
dirty. Clean them (see page 14).
^ The recording/playback head is magnetized.
Demagnetize it (see page 14).
There is hum or noise.
^ The tape deck is placed near a TV or VCR. Move
the tape deck away from the TV or VCR.
^ The tape deck is placed on or under the amplifier.
Move the tape deck away from the amplifier.
There is an unbalanced tone.
Check that DOLBY NR position is the same as
when the tape was recorded.
^ The tape deck is placed near a TV or VCR. Move
the tape deck away from the TV or VCR.
The tape stops before the tape has been fully rewound.
The tape is slack. Take up the tape slack.
If "M" is shown in the display, press MEMORY
repeatedly until "M" disappears.
The cassette shell is Knit. Use another cas.sette.
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