Code 3 950 Series Software - Manual (Page 12)

12
PRODUCT RETURNS
If a product must be returned for repair or replacement*, please contact our factory to obtain a
Return Goods Authorization Number (RGA number) before you ship the product to Code 3®, Inc.
Write the RGA number clearly on the package near the mailing label. Be sure you use suffi cient
packing materials to avoid damage to the product being returned while in transit.
*Code 3®, Inc. reserves the right to repair or replace at its discretion. Code 3®, Inc. assumes no responsibility or liability for expenses incurred for the removal and /or
reinstallation of products requiring service and/or repair.; nor for the packaging, handling, and shipping: nor for the handling of products returned to sender after the service has been
rendered.
Problems or Questions? Call The Technical Assistance HOT LINE - (314) 996-2800
Code 3®, Inc.
10986 N. Warson Road
St. Louis, Missouri 63114-2029—USA
Ph. (314) 426-2700 Fax (314) 426-1337
www.code3pse.com
Code 3,Inc., a subsidiary of
Public Safety Equipment, Inc.
Revision 1, 03/12 - Supplement No. T54006
©2011 Public Safety Equipment, Inc. Printed in USA
Code 3 is a registered trademark of
Code 3, Inc.
WARRANTY
Code 3®, Inc.’s emergency devices with LED or TriCore® Technology are tested and found to be operational
at the time of manufacture. Provided this product is installed and operated in accordance with the manufacturer's
recommendations, Code 3, Inc. warrants all parts and components (with the exception of all incandescent and halogen
bulbs) of the product to be free of defects in material and workmanship for a period of one (1) year and TriCore light heads
for a period of fi ve (5) years from the date of purchase. This Warranty excludes normal wear & tear. Units demonstrated
to be defective within the warranty period will be repaired or replaced at the factory service center at no cost. Code
3, Inc. will return the repaired product with transportation cost prepaid. Code 3, Inc. assumes no liability for expenses
incurred in the packaging, handling, and shipping of the product to the Factory Technical Service Department for repair.
For in-warranty product return authorization, questions regarding product warranty coverage or questions regarding
out-of-warranty repair quotes, contact the Factory Technical Service Department.
The TriCore light heads are sealed as part of the quality control process. This Warranty is void if, in the judgment
of Code 3, Inc. (1) an attempt has been made to break the light head seal or repair the light head, and/or (2) the product
has been used with inappropriate or inadequate wiring or circuit protection, and/or (3) the product has failed as a result
of abuse or unusual use and/or accidents.
CODE 3, INC. SHALL IN NO WAY BE LIABLE FOR ANY OTHER DAMAGES RELATING TO THE PRODUCT
INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES OR
LOST PROFITS OR REVENUE; NOR ANY EXPENSES INCURRED IN THE REMOVAL AND/OR RE-INSTALLA-
TION OF PRODUCTS REQUIRING SERVICE AND/OR REPAIR.
EXCEPT AS SET FORTH ABOVE, CODE 3, INC. MAKES NO OTHER EXPRESS OR IMPLIED WARRAN-
TIES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR
PURPOSE OR MERCHANTABILITY, WITH RESPECT TO THIS PRODUCT.