Contact welch allyn, Telephone, Email – Welch Allyn Acuity Software Upgrade CD - Installation Guide User Manual
Page 21: Remote access

Installation Guide
Verifying the Update
17
Contact Welch Allyn
If you have installed this software update yourself, Welch Allyn would like to hear from
you. Informing Welch Allyn about your software update provides the easiest way to
support your system in the event of a future service need.
Telephone
Contact Welch Allyn Technical Support by telephone or fax at no charge.
Contact Welch Allyn Technical Support by email at no charge.
Remote Access
If you have a modem or VPN support connection, Welch Allyn would like to provide you
the free option to have your important system files backed-up for future service events.
Contact Technical Support by one of the options listed above for this service.
Within North America
1-800-289-2501, option 1
Worldwide
(503) 530-7500
Additionally, refer to inside cover for Welch Allyn country offices contact info
Fax
(503) 526-4970
Address
Subject
Central Station upgrade to v7.01.01
Please add the
following to the body of
email
Your Facility Name
System Unit Name (located on-screen, upper right corner)
System Serial Number (located on CPU side, with leading TAxxxxx, LTxxxxx, MAxxxxx,
or LMxxxxx)
System Version (after the upgrade)