Copying problems – Canon C70 User Manual
Page 332
13-24
Troubleshooting
Chapter 13
Copying Problems
The MultiPASS C70 will not make a copy.
A BJ tank in the BC-21e Colour BJ cartridge may be empty.
❏ Replace empty BJ tanks as necessary. (
1 p. 12-26)
You may be trying to make copies with the incorrect BJ cartridge
installed in the unit.
❏ The MultiPASS C70 cannot make copies in black & white while the
optional BC-22e Photo BJ cartridge is installed. Replace the BJ
cartridge with the BX-20 Black or BC-21e Colour BJ cartridge.
❏ The MultiPASS C70 cannot make copies in colour while the BX-20
Black BJ cartridge is installed. Replace the BJ cartridge with the
BC-21e Colour BJ cartridge.
The handset or the handset of the telephone or extension phone may
be off hook.
❏ Make sure the handset is in its cradle.
The document may not have been fed correctly into the Automatic
Document Feeder (ADF).
❏ Remove the document, stack it if necessary, and feed it into the
Automatic Document Feeder (ADF) correctly. (
1 pp. 4-6, 4-11)
❏ Make sure the operation panel is closed.
❏ Check that the document feed lever is set for the type of document
you are copying. (
1 p. 4-5)
The BJ cartridge or a BJ tank may not be installed properly.
❏ Make sure the BJ cartridge and the BJ tank(s) are installed properly.
(
1 pp. 2-31, 12-26)
The MultiPASS C70 may not be operating properly.
❏ Try to print a document from your PC.
MEMORY FULL appears in the LCD display when making multiple
copies.
The MultiPASS C70’s memory is full.
❏ Print out any faxes stored in memory (
1 pp. 7-29, 8-18, 8-28), then
start again.