AltiGen MAXCS 7.5 Softswitch Deployment Guide - Manual (Page 8)

Page 8 of 37 MAXCS 7.5 All-Software Solution Deployment Guide
Play and record voice files
• Announce system and queue phrases
• Process auto attendant
• Process voice mail
• Call recording
Provide conferencing resources
• Barge-in/silent monitor/coaching
• Station conference and MeetMe conference
For a full explanation of HMCP and the roles it plays in the MAXCS All Software Solution, review the training
presentation “What is HMCP?” in the AltiGen Communications Learning portal
(http://learn.altigen.com/login/index.php). Log in with the same credentials that you use on the AltiGen Partner
Portal.
You will run the AltiGen HMCP Certification tool before you begin the MAXCS installation. This tool helps
measure how many channels can be simultaneously operated in certain conditions; you specify a threshold of
CPU usage. It also measures DPC (Deferred Procedure Call) latency of Microsoft systems.
Before You Begin
We recommend that you take these steps before you begin the installation process:
• Have the System key and software license keys available
• Make sure you have your login information for the Partner portal
Installation
This section provides detailed instructions for installing MAXCS ACM Softswitch Release 7.5.
Step 1: Install the HMCP Certification Tool
Before you install MAXCS, you will run the HMCP Certification Tool. This tool can be automatically
installed during MAXCS installation.
1. Log into the server as a user with administrative privileges. If the system is a stand-alone server, log in
as a local administrator account. If you plan to run Exchange Integration, you must have domain
administrator rights.
2. Stop all MaxCS services.
3. Load the installation media. Open and review the readme.txt file.
4. Navigate to the MAXCS ACM folder. Double-click Setup. The installation wizard starts.
5. On the Welcome panel, close all Windows applications and click
Next.
6. In the Setup Type panel, select Softswitch System Installation. Click Next.