Giga Tent GT 004W - Manual (Page 6)

Thank you for purchasing a quality product from GIGATENT.
This troubleshooting guide is designed to help you sort out some of the possible
problems you might encounter with your new tent.
If you are still having problems with your purchase please contact us at
973-709-1111 or email us at [email protected]
Condensation
Tears or small
holes
Mildew
Condensation is caused by lower temperatures outside the tent which
causes moisture vapor from humidity inside the tent and sleepers respiration
to form water droplets on the walls and is mostly is visible in the corners. To
prevent this from happening keep all objects away from the walls and open up
windows to allow the moisture to escape
Tears and small holes can be fixed temporarily by using an adhesive patch kit
found in most Camping Stores. For long term patches it is best to bring your
tent to a repair facility or for minor repairs you can use Seam Grip sold by the
McNett company. Simply follow the instructions on the package and this will
provide a durable permanent patch.
Seams can leak through the needle holes so applying a product such as McNett
Seamsure to your tent before going camping is the best thing to do. We have
seam sealed the rainfly for you but as a minimum we suggest sealing the seam
along the base of all of the windows as this is the most likely place for leakage.
Zippers have 2 parts, the slider which is the part that opens and closes the
zipper, and the zipper teeth. What normally happens is the zipper separates
behind the slider if this occurs carefully move the slider back past the
separation and rezip. If this fails to fix the problem you may require a new
zipper slider or a new complete zipper. Please call us and we can recommend a
shop that will be able to fix it for you.
Zipper
Problems
Seam
Leakage
To avoid mildew which can damage a tents waterproofing be sure to never
store your tent damp or worse wet. If mildew occurs you can use a product
such as McNett Mirazyme to clean your tent or you can use a simple 50/50
solution of Lemon Juice Concentrate and water to wash the area. After this
you will want to wash the area with soap and water and then let it dry
COMPLETELY before storing.