Troubleshooting – Desa Tech S26PTA User Manual

Page 18

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110361-01E

18

TROUBLESHOOTING

Note:

All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a

qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

POSSIBLE CAUSE

1. Ignitor electrode not con-

nected to ignitor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned

wrong

1. Gas supply turned off or

equipment shutoff valve
closed

2. Control knob not in PILOT

position

3. Control knob not pressed in

while in PILOT position

4. Air in gas lines when installed

5. Depleted gas supply, propane/

LP only

6. ODS/pilot is clogged

7. Gas regulator setting is not

correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched

by any metal or tubing. Keep
ignitor cable dry

3. Tighten nut holding piezo ig-

nitor to base panel of log set.
Nut is located behind base
panel

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly

1. Turn on gas supply or open

equipment shutoff valve

2. Turn control knob to PILOT

position

3. Press in control knob while in

PILOT position

4. Continue holding down con-

trol knob. Repeat igniting op-
eration until air is removed

5. Contact local propane/LP gas

company

6. Clean ODS/pilot (see Clean-

ing and Maintenance, pages
16 and 17) or replace ODS/pi-
lot assembly

7. Replace gas control

OBSERVED PROBLEM

When ignitor button is pressed,
there is no spark at ODS/pilot

When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition

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