Datamax S-Class SV-3210 User Manual

Page 49

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ST/SV-3210 and ST/SV-3306

39

If experiencing this problem…

Try this solution…

After printing the ticket, the
Fault Indicator lights:

y

If cutter equipped, this may indicate a

cutter fault; call for service.

y

If not cutter equipped:

a) Possible programming problem.

b) Possible mechanical problem – try

pressing the FEED button to clear
the fault: if no response, call for
service. Otherwise, the positioning
of the TOF Sensor may need an
adjustment (see Section 4.0).

The printer feeds when no ticket
stock is present or :

y

The Ticket Detect Sensor may be

obstructed; clean the sensor per Section
4.4.4.

The printer feeds approximately
20 inches (51 cm) of ticket stock
then the Fault Indicator lights:

y

The position of the TOF Sensor may

adjusting; see Section 4.0.

y

The TOF Sensor may be obstructed;

clean the sensor, see Section 4.4.3.

y

The TOF Mark on the ticket stock may

not meet specifications; see Section 6.

y

Ticket stock may be mounted upside

down; reinstall correctly, see Section
3.2.

Tickets sometimes jam and/or
the printing is not square to the
ticket borders:

y

The printhead may not be latched; see

Section 4.4.1.

y

The Media Guides may be incorrectly

positioned; see Section 3.2.

y

If cutter equipped, the cutter may be

malfunctioning; call for service.

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