Hamilton Buhl Buhl XMS User Manual
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Section 4: Troubleshooting
Questions Solutions 
No Power 
Power Adapter not connected properly---check and make sure 
the adapter is properly connected. 
If the problem still exists, contact technical support. 
No display when the 
storage disk is 
inserted. 
1) Cannot read the type of files. 
 - compatible with JPEG, BMP, TIFF, PNG, GIF
 - can play music in MP3, WMA 
 - can play movies in RM, RMVB, AVI, MPEG1, 
 VCD, MPEG2, DVD, MPEG4 Format. 
2) There are no files with the disk. (make sure at least 1 file is 
on the disk) 
No Picture
Video cable is not properly connected to the TV--- check and 
make sure the cables are properly connected. If the problem 
still exists, contact technical support. 
The output signal doesn’t match with the input signal of the 
TV--- use “TV” key on the Remote control to switch the output 
signal till you have the right signal. If the problem still exists, 
contact technical support. 
No Audio
Audio cable is not properly connected to the TV--- check and 
make sure the cables are properly connected. If the problem 
still exists, contact technical support. 
You can press ON/OFF button reset your XMS.