IHSE USA 461 Series DVXi/ET KVM Extender - Manual (Page 37)

TROUBLESHOOTING
37
PS2-Keyboard
The PC boots fine with no error messages but the keyboard does not work at all
Wrong cable plugged in, keyboard and mouse cables reversed.
Try a different model of keyboard. If the new keyboard works then original one
may be incompatible
Check that the Interconnection cable is connected at the Local Unit and the Remote
Unit. Is the Link Status LED illuminated (see page 31)?
The other console is active. Claim control by any keyboard action or by pressing
left and right mouse buttons simultaneously.
PS2-Mouse
A mouse cursor appears on the screen, but the mouse does not work
Wrong cable plugged in, keyboard and mouse cables reversed.
Try a different model of mouse
You have connected the Local unit while the CPU was running. Therefore you have
connected first the keyboard cable and then the mouse cable. Disconnect the
keyboard cable and connect it again. Please reboot you CPU if the mouse is still not
running.
The other console is active. Claim control by any keyboard action or by pressing
left and right mouse buttons simultaneously.
The system does not detect a PS/2 mouse, or the application cannot find the mouse.
Wrong cable plugged in, keyboard and mouse cables reversed.
Ensure that the Local Unit is connected to the PC keyboard port to provide power.
You have plugged keyboard and mouse cable to the CPU ports while the CPU was
powered. There you first have plugged the Keyboard cable, then the Mouse cable.
Please unplug and re-plug the keyboard cable. If the mouse still does not work,
please reboot the CPU: The K/M sub electronics are powered by the CPU keyboard
port. If you first plug in the keyboard cable, the circuit tries to find a mouse port. If
it fails, it disables the mouse functionality.