Doro PHONE 314C User Manual

Page 16

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English

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in.

Disconnect any additional equipment that may be connected, e.g. extension

cords and other phones. If the problem is resolved, the fault is with the other

equipment.

Test the equipment on a known working line (e.g. at a neighbour’s). If the

product works then the fault is with your telephone line. Please inform your

local telephone company.
No number shown when ringing

- In order for this feature to function, you must subscribe to the Caller ID

service from your network provider.

- If a text message is shown on the display, the call may be an international

call (no data received), or from a private or withheld number.

- It may not be possible to receive Caller ID information if the phone is

connected to a PBX system.

If the telephone still does not work, contact the place of purchase. Don’t

forget the receipt or copy of the invoice.

UK

If you cannot resolve the fault using the faultfinder section, technical support

is available via a

premium rate telephone number: 0905 895 0854, calls

cost

50 pence per minute (prices correct at the time of publication). Further

contact details are available on our website:

www.doro-uk.com

Alternatively you may e-mail or write to the following:
e-mail: [email protected]
Customer Services

Doro UK Ltd

1 High Street

Chalfont St Peter

Buckinghamshire

SL9 9QE

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