Widex AK-X - Manual (Page 37)

37
In case of malfunction
The following pages include some quick advice to
follow if you experience problems. Before contact-
ing your hearing care professional, please follow
the advice below:
If the hearing aid is dead, it could be because:
• The instrument is not turned on. Make sure the
battery is inserted correctly and the battery
compartment cover is closed correctly.
• The battery is dead or does not work. Insert a
new battery. Make sure the battery is inserted
correctly and that the battery compartment
cover is closed correctly.
• The sound outlet is blocked. Earwax is often the
cause of a blocked sound outlet. If the hearing
aid is equipped with a CeruSTOP wax guard,
change the wax guard. If the hearing aid is not
equipped with a wax guard, clean the sound
outlet of the hearing aid with the small brush.
See page 25. Do not insert anything into the
sound outlet as this could damage the hearing
aid. If you cannot clean the sound outlet com-
pletely, you should contact your hearing care
professional.