Troubleshooting tips, Ipad tablet, Android tablet – Amped Wireless AP20000G - High Power Wireless-N 600mW Gigabit Dual Band Access Point User Manual

Page 2: Mac os x, Setting a static/manual ip for your access point, Led indicator information, How to share usb storage devices, How to reset the access point to default settings, Wireless access scheduling, User access control

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Troubleshooting Tips

I entered setup.ampedwireless.com and it failed to open the web menu.

a. Make sure your computer is connected to the Access Point wirelessly and NOT using a network cable.

Ensure the power is plugged in and on. Try to access the setup menu again.

b. Enter the following web address into your web browser instead of ‘setup.ampedwireless.com’: http://192.168.80.240

c. Power off (unplug the power adapter) the Access Point and power it back on. Try again.

d. Reset your Access Point to default settings by holding the Reset Button (located on the back panel) for

ten (10) seconds and try again.

e. If you are using a Static IP, you will need to enter the assigned IP address into the web browser to access the web

menu. When using a Static IP, the setup.ampedwireless.com shortcut will no longer work.

I do not have Internet access when connecting to the Access Point.

a. Your router or original network may not have Internet access. First check to see if you are able to access the

Internet by connecting directly with your router. If you cannot, there is a problem with your router that needs

to be fixed first. If you are able to access the Internet, continue with the following troubleshooting options below.

b. Your router may be using Static IP assignments. If so, you will need to configure a Static IP for the Access Point.

Connect your PC to the Access Point using an Ethernet cable. Disconnect your PC from any wireless networks that

it may be connected to. Access the web menu at setup.ampedwireless.com using a web browser. Access the IP

settings menu from the left hand navigation bar. Select ‘Disabled’ under the DHCP dropdown menu and enter an

IP address that matches your router’s IP settings.

My Access Point was working fine previously, but now I can no longer access the Internet through the Access Point.

a. The settings on your router’s network may have changed or you may have lost Internet connection on your home

router. Any changes to the DHCP settings of your home router may affect the Internet connection of the

Access Point. Check the settings on your router and try again.

b. Reboot the Access Point by unplugging the power adapter and plugging it back in. Allow up to 3 minutes

for the Access Point to reconfigure itself to your network. Check to see if your connection has been

reestablished by viewing a website.

PROBLEM:

SOLUTIONS:

PROBLEM:

SOLUTIONS:

PROBLEM:

SOLUTIONS:

Amped Wireless

A Division of Newo Corporation

Copyright © 2012 Amped Wireless / Newo Corporation. All rights reserved.

Amped Wireless, Newo Corporation, and Amped Wireless logo are registered trademarks or trademarks of Newo Corporation.

If you continue to have issues setting up the Access Point, give us a call — we’re here to help: 888-573-8820

Visit our website for more support information and answers to frequently asked questions: www.ampedwireless.com/support

Wi-Fi Protected Setup (One-Touch Setup or Push Button Configuration)

If your Wi-Fi device has WPS one-touch setup, you can use it to connect to the Access Point:

Hold down the WPS button on the Dual Band Access Point (back panel) for 3 seconds.

The WPS LED will begin to blink.
As it blinks, push the WPS button on your wireless adapter or enable WPS with the provided

software for your wireless adapter. WPS will automatically configure the connection settings

for your wireless adapter to connect to the Dual Band Access Point.

A.

B.

A. Tap the "Home" button to get to the home page.

B. Tap the "Settings" app icon.

C. Tap on Wi-Fi to enter the iPad’s Wi-Fi settings.

D. Toggle the Wi-Fi "On/Off" selector switch to "On"

E. Under "Choose a Network," select:

"

Amped_AP_2.4GHz

"

or "

Amped_AP_5.0GHz

"

F. When prompted, enter the wireless security key:

"

wireless

"

iPad Tablet

Amped_AP_2.4GHz

A. Tap the "Apps" menu on the tablet screen.

B. Locate and tap the "Settings" app icon.

C. Under "Wireless & networks," tap "Wi-Fi settings"

D. Tap the Wi-Fi box to turn on Wi-Fi and scan.

E. Under "Wi-Fi networks," select:

"

Amped_AP_2.4GHz

" or "

Amped_AP_5.0GHz

"

F. When prompted, enter the Password key: "

wireless

"

Android Tablet

Amped_AP_2.4GHz

Amped_2.4GHz

B. When prompted, enter the wireless

security key "

wireless

" and click

OK

.

Mac OS X

A. Click on the Wireless icon to see available

wireless networks. Select "

Amped_AP_2.4GHz

" or

"

Amped_AP_5.0GHz

"

network.

Amped_AP_2.4GHz

Amped_AP_2.4GHz

B. When prompted, enter the wireless

security key "

wireless

" and click

OK

.

A. Click on the Wireless icon to see available

wireless networks (For Vista, click Start >

Connect To). Select "

Amped_AP_2.4GHz

" or

"

Amped_AP_5.0GHz

"

network and click

Connect

.

Wireless Network

Wireless Network

Amped_AP_2.4GHz

Windows 7 and Vista

How to Connect Wirelessly to the Access Point:

Using the Features on your Access Point

Web Menu (Left Side)

If you are unfamiliar or want more information on how to set up features, please refer

to the User’s Manual on the included CD.

12:26

Wireless Access Scheduling

Control when your Wi-Fi is on/off

Menu Location:

2.4 or 5.0GHz Wi-Fi Settings > Access Schedule

User Access Control

Restrict network access to specific users

Menu Location:

2.4 or 5.0GHz Wi-Fi Settings > User Access

Wireless Coverage Control

Adjust the distance of your wireless network

Menu Location:

2.4 or 5.0GHz Wi-Fi Settings > Wireless Coverage

Setting a Static/Manual IP for your Access Point

If your network uses Static IP settings, you will need to set a static IP address for your

Access Point. To do this, access the

More Settings > Network Settings

menu from the naviga-

tion menu and select

Disabled / Static IP

from the DHCP drop down menu. Next enter the IP

information as it relates to your network. Click Apply and reboot when you are done.

Note:

Accessing the web menu from http://setup.ampedwireless.com will no longer work when using a Static IP.

You will only be able to access the menu using the Static IP address assigned to the Access Point.

LED Indicator Information

Indicates when the Access Point is powered on. The LED will remain on.

Blinks rapidly when data traffic is transmitted or received over the 5.0GHz wireless network.

Blinks rapidly when data traffic is transmitted or received over the 2.4GHz wireless network.

Indicates when a networking device is connected to a wired port on the back of the Access Point.
The LED blinks rapidly when wired data traffic is transmitted or received.

Indicates when the Access Point is connected to your network.

The LED will blink rapidly when Internet traffic is transmitted or received.

Indicates when a USB storage device is connected to the USB port.

Wi-Fi Protected Setup activity. When the WPS mode is activated, the WPS LED blinks as it

awaits a connection.

Power:

5.0GHz Wireless Activity:

2.4GHz Wireless Activity:

Gigabit Wired Ports 1-4:

Network Connection:

USB Connection:

WPS:

The Access Point is equipped with many powerful security features which can be accessed

through the web menu:

How to Share USB Storage Devices

1

2

3

Connect a USB storage device to the USB port on the back panel.

Log on to the web menu at

http://setup.ampedwireless.com

and click the

USB Storage

tab.

Follow the instructions for configuring the settings to share

your USB storage device among locally connected users.

How to Reset the Access Point to Default Settings

There are two options to reset the Access Point back to

factory default settings:

1

2

Reset the Access Point through the web menu (left side):

More Settings > Management > Save/Reload Settings

Select the

Reset Settings to Default

button.

Locate the Reset button on the back panel of the Access Point.

Hold down the Reset button for 5 - 10 seconds and release. You may

need to use a pen tip or pin to access the button.

USB Port

Reset Button

This is the second page of the Setup Guide. Start on the opposite side first.

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