Faults/causes/solutions, Anomaly possible causes solutions – MCZ Toba HYDRO 22 User Manual

Page 47

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47

19-FAULTS/CAUSES/SOLUTIONS

Technical Dept. - All rights reserved - Reproduction is prohibited

CAUTION:

All repairs must be carried out exclusively by a specialised technician, while the boiler is completely cold and the

electric plug is disconnected.

ANOMALY

POSSIBLE CAUSES

SOLUTIONS

The pellets are not fed into the combustion

chamber.

The pellet tank is empty

Fill the tank with pellets

Sawdust has blocked the feed screw

Empty the tank and remove the sawdust

from the feed screw by hand

Faulty gear motor

Replace the gear motor

Faulty electronic board

Replace the circuit board

The fire goes out or the stove stops

automatically

The pellet tank is empty

Fill the tank with pellets

The pellets are not fed

See the previous anomaly

The pellet temperature safety probe has

been triggered

Let the stove cool down, reset the

thermostat until the problem is resolved

and switch the stove back on. If the

problem persists, contact technical

assistance.

Chrono active.

Check if the chrono setting is active.

The door is not closed properly or the

gaskets are worn

Close the door and replace the gaskets

with original ones

Unsuitable pellets

Change the type of pellets with those

recommended by the manufacturer

Low pellet supply

Check the flow of fuel following the

instructions in the booklet.

The combustion chamber is dirty

Clean the combustion chamber, following

instructions in the manual

Clogged outlet

Clean the smoke duct

Faulty smoke extraction motor

Check the motor and replace it, if neces-

sary

Water tank temperature too high

Check correct operation of the water

circulation pump and the hydraulic system

in general.

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