Warranty conditions, Our warranty, What we will do – Ericsson SH888 User Manual

Page 66: Conditions

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Warranty Conditions

If your Ericsson product requires warranty service you
should return the product to the dealer/retailer from
whom it was purchased. If your Ericsson product re-
quires warranty service when you are abroad, the serv-
ice is available in those countries listed on your Interna-
tional Warranty Certificate.

In the event of difficulty, details of our authorized serv-
ice network are available from your local Ericsson sub-
sidiary.

Our warranty

Ericsson warrants this product as being free of defects
in material, design and workmanship at the time of
original purchase and for a period of twelve (12)
months immediately thereafter.

What We Will Do

If, during the period of the warranty, this product mal-
functions in normal use and service due to defective de-
sign, materials or workmanship Ericsson willrepair or
replace, at its discretion, the product under the condi-
tions stated below.

Ericsson

subsidiaries,

authorised

distributors

or

authorised service centres in the countries listed on
your International Warranty Certificate will repair or re-
place this product in accordance with the terms and
conditions stipulated in these conditions of the war-
ranty. Certain products may not be available in certain
countries and in this event, a similar product will be de-
livered.

Conditions

Œ

The warranty will be granted only if the original
warranty certificate issued to the purchaser by
the dealer is presented, and if the said warranty
certificate stipulates the serial number of the
purchased product and the date of purchase of
the product. Ericsson reserves the right to ref-
use warranty service if this information has
been removed or amended after the original
purchase of the product. The original receipt/in-
voice will only be accepted as a proof of pur-
chase when presented to the dealer from whom
the product was purchased.



The warranty is not applicable in circumstances
other than defects in material, design and work-
manship. The warranty does not cover the fol-
lowing:
• Periodic checks, maintenance, repair and re-

placement of parts due to normal wear and
tear, exchange of faulty batteries or upgrad-
ing of software due to changes in network pa-
rameters.

• Damage to the product resulting from:

– Abuse or misuse, including but not limited to

failure to use the product for its normal pur-
poses or in accordance with Ericsson’s instruc-
tions for use and maintenance of the product,
or the installation or use of the product in a
manner inconsistent with the technical or
safety standards in force.

– Repairs performed by non-authorised service

workshops, or opening of the product by non-
authorised persons.

62

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