Troubleshooting, Hdmi/dp mode) – Acer Predator X35 BMIPHZX 21:9 180 Hz Curved NVIDIA G-SYNC VA Gaming Monitor User Manual

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EN-22

TROUBLESHOOTING

Before sending your LCD monitor for servicing, please check the trouble-
shooting list below to see if you can self-diagnose the problem.

(HDMI/DP Mode)

Problems Current

Status

Remedy

No Picture

LED ON

Using OSD, adjust brightness
and contrast to maximum or
reset to their default settings.

LED OFF

Check the power switch.

Check if AC power cord is
properly connected to the
monitor.

LED displays amber

color

Check if video signal cable is
properly connected at the back
of monitor.

Check if the power of computer
system is ON.

Abnormal Sound

(Only Audio-Input

model)

(Optional)

No sound, or sound

level is too low

Check the audio cable with the
host PC is connected.

Check if the volume setup of the
host PC is in minimum position
and try to raise the volume
level.

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