JennAir Rise 48 Inch Smart Freestanding Gas Range Warranty User Manual

Jenn-air, Cooking limited warranty

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IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions

can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver

section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit

https://jennair.custhelp.com.

2. All warranty service is provided exclusively by our authorized Jenn-Air Service Providers. In the U.S. and Canada,

direct all requests for warranty service to:

Jenn-Air Customer eXperience Center

1-800-JENNAIR (1-800-536-6247).

If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.

JENN-AIR

®

COOKING

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED

TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the

Customer eXperience Center:

Name, address and telephone number

Model number and serial number

A clear, detailed description of the problem

Proof of purchase including dealer or retailer name and address

FIVE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

TWO YEAR LIMITED WARRANTY (PARTS & LABOR)

For two years from the date of purchase, when this major appliance

is installed, operated and maintained according to instructions

attached to or furnished with the product, Jenn-Air brand of

Whirlpool Corporation or Whirlpool Canada, LP (hereafter “Jenn-Air”)

will pay for factory specified replacement parts and repair labor to

correct defects in materials or workmanship that existed when this

major appliance was purchased or, at its sole discretion replace the

product. In the event of product replacement, your appliance will be

warranted for the remaining term of the original unit’s warranty period.

THIRD THROUGH FIFTH YEAR LIMITED WARRANTY

(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)

In the third through fifth years from the date of original purchase,

when this major appliance is installed, operated and maintained

according to instructions attached to or furnished with the product,

Jenn-Air will pay for factory specified parts for the following

components to correct non-cosmetic defects in materials or

workmanship in these parts that prevent function of this major

appliance and that existed when this major appliance was

purchased. This is a limited 5-year warranty on the below named

parts only and does not include repair labor.

Electric element

Touch Pad and microprocessor

Glass ceramic cooktop: if due to thermal breakage

Electronic controls

Magnetron tube

Sealed gas burners

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED

WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.

Service must be provided by a Jenn-Air designated service company.

This limited warranty is valid only in the United States or Canada

and applies only when the major appliance is used in the country in

which it was purchased. This limited warranty is effective from the

date of original consumer purchase. Proof of original purchase date is

required to obtain service under this limited warranty.

1. Commercial, non-residential, multiple-family use, or use inconsistent

with published user, operator or installation instructions.

2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation,

installation not in accordance with electrical or plumbing codes or

correction of household electrical or plumbing (i.e. house wiring, fuses

or water inlet hoses).

4. Consumable parts (i.e. light bulbs, batteries, air or water filters,

preservation solutions, etc.).

5. Defects or damage caused by the use of non-genuine Jenn-Air parts

or accessories.

6. Conversion of products from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or

use with products not approved by Jenn-Air.

8. Repairs to parts or systems to correct product damage or defects

caused by unauthorized service, alteration or modification of

the appliance.

9. Cosmetic damage including scratches, dents, chips, and other damage

to the appliance finishes unless such damage results from defects in

materials and workmanship and is reported to Jenn-Air within 30 days.

10. Discoloration, rust or oxidation of surfaces resulting from caustic

or corrosive environments including but not limited to high salt

concentrations, high moisture or humidity or exposure to chemicals.

11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where

an authorized Jenn-Air servicer is not available.

14. Removal or reinstallation of inaccessible appliances or built-in fixtures

(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops,

drywall, etc.) that interfere with servicing, removal or replacement of

the product.

15. Service or parts for appliances with original model/serial numbers

removed, altered or not easily determined.

The cost of repair or replacement under these excluded circumstances

shall be borne by the customer.

https://jennair.custhelp.com

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DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A

PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow

limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific

legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations

contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you

should ask Jenn-Air or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR

SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of

incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you

also may have other rights that vary from state to state or province to province.

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