Component replacement procedures, Service tag, Component replacement procedures –6 – HP HDX 16 User Manual

Page 41: Service tag –6

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Removal and replacement procedures

4–6

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 85 screws, in 7 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag.

Item

Component

Description

1

Product name

This is the product name affixed to the front of the computer.

2

Serial number (s/n)

This is an alphanumeric identifier that is unique to each product.

3

Part number/Product number (p/n)

This number provides specific information about the product's
hardware components. The part number helps a service
technician to determine what components and parts are needed.

4

Model description

This is the number used to locate documents, drivers, and
support for the computer.

5

Warranty period

This number describes the duration of the warranty period for the
computer.

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