Flowchart 2.12-no os loading, hard drive, part 3, Flowchart 2.12—no os loading, hard drive, part 3, Flowchart 2.12—no – HP ze2000 User Manual

Page 53: Os loading, Hard drive, part 3

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2–18

Maintenance and Service Guide

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive,
Part 3

Y

System

files on hard

drive?

Continued from

“Flowchart 2.11—No

OS Loading,

Hard Drive, Part 2.”

Clean virus.

Done

N

Install OS

and reboot.

Virus

on

hard drive?

OS

loading from

hard drive?

Y

N

Y

N

Y

N

Diagnostics

on diskette?

Replace

hard drive.

Run diagnostics

and follow

recommendations.

Run SCANDISK and

check for

bad sectors.

Can bad

sectors

be fixed?

Replace

hard drive.

Y

N

Y

N

Fix bad

sectors.

Boot from

hard drive?

Replace

hard drive.

Done

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