Product support, Helpful websites, Getting assistance – HP Photosmart Mz60 Series User Manual

Page 40: 10 product support, Helpful websites getting assistance

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10 Product support

Use this section to find support information for your digital camera, including links to
helpful websites and an overview of the support process.

Helpful websites

Camera tips, product
registration, newsletter
subscriptions, driver and
software updates, purchase
HP supplies and accessories

www.hp.com

Under Learn about:, click Digital Photography

Customers with disabilities

www.hp.com/hpinfo/community/accessibility

(English only)

Hewlett-Packard Technical
Support; firmware, software,
and driver updates; support
information

www.hp.com/support

Windows Vista support

www.hp.com/go/windowsvista

(English only)

Getting assistance

To get the best from your HP product, consult the following standard HP support offerings:
1. Consult the product documentation.

Review

“Troubleshooting” on page 32

in this document.

Review the electronic Help section within the software.

Refer to the camera's Help screens.

2. Visit the Hewlett-Packard Technical Support website at

www.hp.com/support

, or

contact the store where you purchased this camera. The Hewlett-Packard Technical
Support website is available to all HP customers. The Hewlett-Packard Technical
Support website is the fastest source of up-to-date product information and expert
assistance, including:

Fast e-mail access to qualified online support specialists.

Firmware, software, and driver updates for your camera.

Valuable product and troubleshooting information for technical issues.

Proactive product updates, support alerts, and HP newsletters (available when
you register your camera).

3. HP support by phone. Support options and fees vary by product, country/region, and

language. For a list of support conditions and phone numbers, visit

www.hp.com/

support

.

4. Post-warranty period. After the limited warranty period, help is available online at

www.hp.com/support

.

5. Extending or upgrading your warranty. If you would like to extend or upgrade your

camera's warranty, please contact the store where you bought the camera or check
the HP Care Pack offers at

www.hp.com/support

.

6. If you already purchased an HP Care Pack Service, please check the support

conditions on your contract.

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Product support

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