3 clearing a password, 3 clearing a password –35 – HP Compaq nx5000 series User Manual

Page 40

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Product Description

Maintenance and Service Guide

1–35

1.3 Clearing a Password

If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS.

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Remove the real time clock (RTC) battery (

Section 5.18

).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any

battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings will have been cleared.

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