Contacting gateway – Gateway 901 Series User Manual

Page 102

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Contacting Gateway

You can access the following services through your telephone to get answers to your questions:

Resource

Service description

How to reach

Fax on demand
support

Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.

800-846-4526 (US)

877-709-2951 (Canada)

Gateway’s fee-based
software tutorial
service

Get tutorial assistance for software issues
billed by the minute.

800-229-1103 (charged to your credit card)

900-555-4695 (charged to your telephone bill)

Gateway Technical
Support

Talk to a Gateway Technical Support
representative about a non-tutorial technical
support question.

TDD Technical Support (for hearing impaired)
is available:

Weekdays 6:00 a.m. - 8:00 p.m. Central Time

Weekends 6:00 a.m. - 5:00 p.m. Central Time

800-846-2301 (US)

800-846-3609 (Canada and Puerto Rico)

605-232-2191 (all other countries)

800-846-1778 (TDD)

Sales, accounting,
and warranty

Get information about available systems,
pricing, orders, billing statements, warranty
service, or other non-technical issues.

800-846-2000 (US)

888-888-2037 (Canada)

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