Troubleshooting tips, Troubleshooting, Tips – GE CGS980 User Manual

Page 51: Before you call for service

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Troubleshooting Tips
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Before you call for service…

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Problem

Possible Causes

What To Do

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

Burner slits on the side of the

• Remove the burners and clean them. Check the

burner may be clogged.

electrode area for burned-on food or grease. See
the Care and cleaning of the range section.

Improper burner assembly.

• Make sure the burner parts are installed correctly.

See the Care and cleaning of the range section.

Burner flames very

Improper air to gas ratio.

• If range is connected to LP gas, contact the person

large or yellow

who installed your range or made the conversion.

Surface burners light

The oven gas shut-off valve

• To check the oven gas shut-off valve, remove the

but oven does not

may have accidentally been

drawer (see the Care and cleaning of the range section).

moved during cleaning or

Remove the rear access panel by unscrewing the

moving.

thumb screws in the upper left and right corners.
Look for the gas shut-off lever at the back of the range.

Control signals after

You forgot to enter a bake

• Touch the BAKE pad and desired temperature or

entering cooking time

temperature or cleaning time.

the SELF CLEAN pad and desired clean time.

or start time

Food does not bake or

Oven controls improperly set.

• See the Using the upper oven section.

roast properly in the

Shelf position is incorrect.

• See the Using the upper oven section.

upper oven

Incorrect cookware or cookware

• See the Using the upper oven section.

of improper size being used.

Oven thermostat needs

• See the Adjust the upper oven thermostat—Do it

adjustment.

yourself! section.

Clock not set correctly.

• See the Using the clock and timer section.

Aluminum foil used improperly

• See the Care and cleaning of the range section.

in the oven.

Oven bottom not securely

• See the Installation of the range section.

seated in position.

Burners do not light

Gas/Control Lockout feature

• Allow the range to cool down and touch and hold the

is activated.

GAS/CONTROL LOCKOUT pad (on some models) for
3 seconds until LOC disappears from the display.

Plug on range is not

• Make sure electrical plug is plugged into a live, properly

completely inserted in the

grounded outlet.

electrical outlet.

Gas supply not connected

• See the Installation Instructions that came with your

or turned on.

range.

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or circuit breaker tripped.

Burner parts not replaced

• See the Care and cleaning of the range section.

correctly.

Top burners do not light or
do not burn evenly. (The
front right burner is
designed to have slightly
smaller flames between
the 6 and 9 o’clock
positions. This is normal.)

Lever is
shown closed.
PULL TO OPEN.

Thumb screws

51

Consumer Support

Installation Instructions

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

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