Gateway Projector 210 User Manual

Page 44

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41

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I cannot transfer files from my computer to my player

Your player may be out of storage space. In the My Computer window, right-click the
icon for your player, then click

Properties

. The amount of free space appears on the

General tab. If you do not have any free space on your player, delete files from one of
the folders on the player. Transfer any files you want to save to your computer before
you delete them from your player.

My player locks up or does not play or record files

Try deleting all the files on your player, then copy new files to your player.

If deleting all the files does not fix the problem, reformat the storage space on your
player from Windows.

To reformat your player:

1

Connect your player to a USB port on your computer. For more information, see

“Connecting your player” on page 24

.

2

Insert the installation CD in your computer’s CD or DVD drive.

3

If the utility runs automatically, go to Step 7.

- OR -

If the utility does not run automatically, go to Step 4.

4

On your computer, click

Start

, then click

Run

. The Run dialog box opens.

5

In the

Open

text box, type d:\Launcher.exe (where d is the drive letter of your

CD or DVD drive).

6

Click

OK

.

7

Click

Install the Update Utility

.

8

If you are prompted to restart your computer, do so. If a message tells you binary
files are missing, click

OK

. This will not affect the formatting process.

9

Select

Start-All Programs-Gateway DMP Player-DMP Format

.

Caution

When you format the storage space on your player, all
files stored on the player are lost.

Important

Make sure that you connect the player before starting the
utility. Restart the utility if options are grayed out.

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