Polycom RMX 2000 User Manual

Page 32

Advertising
background image

Chapter 2-First Time Installation and Configuration

2-18

Customizing the RMX’s Default Conferencing Settings

You can customize the conferencing entities to your organization’s

requirements:

To customize the Voice Prompts and Video Slides to different

organizations, users, languages etc. – first record the required

messages and create the video slides and then create the appropriate

conference IVR Service or Entry Queue IVR Service.
These services must be assigned to the appropriate conference profile

or Entry Queue.
For more details about IVR Services, see the RMX 2000

Administrator’s Guide, "IVR Services” on page

9-1

.

Entry Queue

Name:

ID

DefaultEQ

1000

A single dial Routing Lobby for all conferences (optional).
A default Entry Queue called DefaultEQ is provided for
routing calls from undefined participants to conferences. It
uses Entry Queue IVR Service called RMX EQ Service.

Entry Queue
Service

Name:

Entry Queue IVR Service

Includes all the voice messages and video slides used to
guide participants though their connection process and
route them to their destination conference.
Entry Queue IVR Service is the default IVR Service
provided for the default Entry Queue.
The Entry Queue is also set to Ad Hoc conferencing
which allows participants to start new conferences without
prior definition by entering a Conference ID that is not
used by any on going conference currently running on the
MCU, or Meeting Room.
The default Welcome Slide displayed at the participants
endpoint lists the default Meeting Rooms. The participant
can select on of these Meeting Rooms or enter another ID
to start a new conference.

Table 2-7

Conferencing Entities (Continued)

Entity

Description

Advertising