Troubleshooting – Vinothèque WhisperKOOL 2500 User Manual

Page 19

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Customer Service - 1.800.343.9463

Page 16

TROUBLESHOOTING

Problem

Likely Cause

Solution

Door gasket not sealing

properly

Door gasket is twisted

See next page

Lost its flexibility

See next page

Will not start

Thermostat delay

Allow enough time for thermostat

startup delay

Tripping circuit breaker

Reset breaker, verify dedicated

15-amp outlet and not on ground

fault interrupter

Temperature setting is wrong

Adjust your set temperature

Wine probe disconnected

Assure probe line is in a bottle of

water and is not stretched

Runs constantly

Thermostat setting

It may be set too cool — raise the

set temperature

Cabinet recently loaded with wine Wait. It may take several weeks to

reach optimal storage

temperature.

Ambient room temperature

Adjust the temperature in the

room. Units are designed to cool

30°F below room temperature.

Inadequate ventilation

Assure proper space above,

behind and on the side of the unit.

Do not set anything on top.

Door gasket not sealing properly

See next page

Not cooling

Thermostat setting

May be set too warm, lower the

set temperature

Thermostat not operating cor-

rectly

Test unit with bypass plug, see

next page

Low on refrigerant or Freon

Unit may need service. Contact

Customer Service.

Temperature variation

Temperature equalizer fan

malfunction

See section on temperature

equalizer on pg. 14

Icing up

Unit running constantly

See above section on units

running constantly

Low on refrigerant or Freon

Unit may need service. Contact

Customer Service.

Clicking noise during start-up

Outlet power

Assure 15 amp outlet and not on

a GFI

Vinothèque customer service: 800.343-9463

8 a.m. to 4 p.m. PST, Monday through Friday

[email protected]

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