HP 9100c Digital Sender series User Manual

Page 100

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98 Chapter 5 - Troubleshooting

EN

Duplicate addressee
exists. Last recipient not
added.

Notification message only.
You selected or entered a
duplicate e-mail
destination. The digital
sender uses only the first
one you entered.

No action required.

Duplicate fax number
exists. Last fax recipient
not added.

Notification message only.
You selected or entered a
duplicate fax destination.
The digital sender uses
only the first one you
entered.

No action required.

E-mail server not
available. Contact the
administrator.

You selected the e-mail
function, but the e-mail
server is turned off or
cannot be reached.



Turn the digital sender off and then
on again.



Make sure all cabling is securely
connected.



If the problem persists, contact the
administrator.

Errors were found
checking the address
book. Please, check the
log file.

Notification message only.
An internal check of the
address book database
found and removed at
least one problem entry.
Check the activity log for
the number of problem
entries that were
removed.

Contact the administrator.

Errors were found when
checking the address
book. Initialize address
book?

An internal check of the
address book database
found significant
problems.

Contact the administrator.

Internal error. codes
Digital Sender halted.

Internal problem.



Turn the digital sender off and then
back on.



If the problem persists, note the
codes and contact the administrator.

Invalid credentials. Check
account name and
password.

The name and password
that have been configured
for authenticating LDAP
searches are invalid.

Contact the administrator.

Control panel messages (continued)

Message

Description

Action

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