HP Insight Control Software for Linux - Manual (Page 226)

Corrective Actions:
•
If the check_nrpe error is reported for the CMS, use the following commands to verify that
the nrpe service is running on the CMS:
# ps auxww | grep nrpe
If the nrpe service is not running, use the following commands to start it and to rerun the
gather_all_data
script:
# /etc/init.d/nagios start_nrpe
# /opt/hptc/nagios/libexec/gather_all_data --verbose
•
If the output reports that vars.ini have been resynchronized for a managed system,
verify that there is a self-signed certificate for the Apache service and that that service is
running. For troubleshooting information on the Apache service, see
Section 25.3 (page 204) .
25.14.7 Nagios gather_all_data script reports check_nrpe errors
These errors include socket timeouts and refused connections. The nrpe daemon is unable to
configure the server because the check_nagios_vars script is unable to write vars.ini to
the server.
Use the ping command, specifying the server by name; it returns its IP address. Compare that IP
address to the IP address that HP SIM reports for that server. They must match.
25.14.8 Troubleshooting Nagios problems
The following table describes possible causes of problems related to Nagios and provides actions
to correct them.
Corrective Actions Cause/Symptom
Follow these steps to start the Nagios daemons manually: Nagios fails to start
If Nagios fails to start, one or more Nagios daemons did
not start on the CMS.
1. Log in to the CMS as the root user.
2. Stop the Nagios service:
# /etc/init.d/nagios stop
3. Change to the following directory:
# cd /opt/hptc/nagios/bin
4. Start the Nagios service:
# ./nagios -v ../etc/nagios_local.cfg
Restart the Apache service on the CMS: Nagios startup error: Can't find /nagios/cgi-bin/status.cgi.
Log into the CMS as root and use the following commands
for RHEL operating systems:
# /etc/init.d/httpd stop
# /etc/init.d/httpd start
Log into the CMS as root and use the following commands
for SLES:
# /etc/init.d/apache2 stop
# /etc/init.d/apache2 startssl
Verify that the php RPM and its required dependencies are
on your CMS. Nagios startup error: The browser displays a directory list
of Nagios files instead of the Nagios main window.
To verify on a RHEL CMS:
# rpm -qa | grep php
To verify on a SLES CMS:
# rpm -qa | grep php5
Use the rpm command to install the php RPM and its
required dependencies.
226 Troubleshooting