HP Radio Frequency Planner Software Series - Manual (Page 8)

Table of Contents
HP RF Planner User Guide
1
Chapter 1 Getting Started
1.1 Before You Begin
Thank you for purchasing HP RF Planner (Planner), a state of the art Wireless Local Area Network (WLAN) security and
network planning tool developed by HP.
1.2 Contacting HP
For getting local contact information visit http://welcome.hp.com
HP offers support for 24 hours a day, seven days a week through the use of a number of automated electronic services. See the
Customer Support/Warranty booklet that came with the product for information on how to use these services to get technical
support.
The HP Web site
www.hp.com/Networking/support provides up-to-date support information (select Support).
Additionally, your HP-authorized network reseller can provide you with assistance, both with services that they offer and
with services offered by HP.
Before Calling Support
To make the support process most efficient, before calling your networking dealer or HP Support, you first should collect the
following information:
Collect this information Where to find it
Software version. Help menu.
A copy of your network topology map, including the
network addresses assigned to all relevant devices.
Your network administrator.