j5 create JUD480 USB 3.0 BOOMERANG STATION - Manual (Page 19)

USB3.0 Boomerang Station User Manual
18
LIMITED WARRANTY
j5create offers a limited 1-year warranty. User’s wear & tear damage is
notincluded.The user shall call or e-mail j5create's customer service with
information regarding the defect(s) of the product and obtain a return
authorization number.Users are responsible for oneway return freight cost and
we will take care of one way freight back. In order toobtain a return
authorization number, users should have the following informationhandy when
calling or emailing the service team:
(i) a copy of the original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) customer’s name, address, and telephone number
j5createdoes not warrant that the operation of the product will be uninterrupted
or error-free. j5createis not responsible for damage arising from failure to follow
instructions relating to the product’s use. This warranty does not apply to:(a)
consumable parts, unless damage has occurred due to a defect in materials or
workmanship; (b) cosmetic damage, including but not limited to scratches,
dents ,and broken plastic on ports; (c) damage caused by use with non-
j5create products; (d) damage cause by natural disasters (flood, fire,
earthquake, lighting strike, typhoon etc.,); (e) damage caused by human
misuse (lost, accident, abuse, misuse or other external causes); (f) damage
caused by operating the product outside the permitted or intended uses
described by j5create; (g) damage caused by service (including upgrades and
expansions) performed by anyone who is not a representative of j5create or a
j5create Authorized Service Provider; (h) a product or part that has been
modified to alter functionality or capability without the written permission of
j5create; or (i) if any j5create serial number on the product has been removed