Dell PowerEdge 2450 - Manual (Page 46)

6-4 Dell PowerEdge 2450 Systems Installation and Troubleshooting Guide
3. Check the contents of the start-up files. See “Installing and Configuring Soft-
ware” in Chapter 4, “Finding Software Solutions.”
Are the port configuration commands correct?
Yes. Go to step 5.
No. Go to step 4.
4. Change the necessary statements in the start-up files. If the port problem is con-
fined to a particular application program, see the application program's
documentation for specific port configuration requirements.
Is the problem resolved?
Yes. You have fixed the problem.
No. Go to step 5.
5. Reboot the system from the diagnostics diskette, and run the serial ports test
and/or the parallel ports test in the Dell Diagnostics.
Did the tests run successfully?
Yes. Go to step 6.
No. See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.
6. If the problem persists, go to one of the following sections, “Troubleshooting a
Parallel Printer” or “Troubleshooting a Serial I/O Device,” depending on which
device appears to be malfunctioning.

 


If the procedure in the preceding section, “Troubleshooting the Basic I/O Functions,”
indicates that the problem is with a parallel printer, perform the following steps:
1. Turn off the parallel printer and computer.
2. Swap the parallel printer interface cable with a known working cable.
3. Turn on the parallel printer and computer.
4. Attempt a print operation on the parallel printer.
Did the print operation run successfully?
Yes. The interface cable must be replaced. See Chapter 11, "Getting Help," for
instructions on obtaining technical assistance.
No. Go to step 5.