IHSE USA 472 Series DXXi KVM Extender - Manual (Page 53)

Troubleshooting
2011-06-01 53
8.2 Interference
Diagnosis Possible Reason Measure
Cable connection
disturbed  Check connection, length and
quality of the DVI-D cable to
monitor, tighten cable
thumbscrews.
 Check connection, length and
quality of interconnect cables
between the units.
Incorrect video
display
Wrong DIP switch
settings in combination
with Dual Link
resolutions  Select correct DIP switch settings
(see Chapter 5.1.1, Page 38).
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8.3 USB-HID
Diagnosis Possible Reason Measure
Keyboard LEDs
Shift
and Scroll
are flashing
Keyboard in Command
Mode  Press <Esc> to leave Command
Mode.
No USB-HID device  Connect USB-HID device.
Problems with USB
connection  Check connection of USB cable
to USB-HID device.
 Remove DVI and power cable
and restart CON Unit. Connect
power cable first.
USB device
without function
USB-HID device is not
supported  Contact dealer if necessary.
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