IHSE USA 434 Series SD- VUE/5x - Manual (Page 20)

18 SD-VUE USB Mini Extender Range
4. Troubleshooting
Video
The image is not sharp, or is badly smeared.
Check that the cable length DIP switch is correct for the length of your
Interconnect cable (see page 13).
Check the Interconnect cable between the Remote and Local Units. Is it
of the recommended type (see page 11)? Is it intact along its entire
length and securely connected at both ends? Is it wired correctly?
Ensure that all video connections throughout the system are attached
securely.
Are you using an LCD panel? You must adjust its clock and/or phase
either manually or using auto-adjust.
Colors appear to be separated and there are colored borders on text and
icons.
Check the Interconnect cable between the Remote and Local Units. Is it
of the recommended type (see page 11)? Is it intact along its entire
length and securely connected at both ends? Is it wired correctly?
Are you using low skew cable? You can test for skew by viewing the
online test card at: http://testcard.kvmextender.info
I only need video extension – not USB - but I can’t get a picture.
Have you powered the Local Unit? The Local Unit gets its power from
the CPU through the USB connection and it will not operate without it.
Use an external 5V PSU as described on page 16.
The monitor sometimes goes blank for a second or two.
Check that the interconnect cable is not routed near power lines or other
sources of electrical interference. Use shielded STP/FTP cable instead
of UTP cable ensuring that the shield connection is maintained between
the extender units.
Check system grounding.
If this is a persistent problem, contact Technical Support.