Reference – DirecTV HD65W20 User Manual
Page 89
Chapter 9
85
Reference
Blank screen
•
Maybe the component (VCR, DVD, etc.) connected to the input jacks is not on.
•
Try another channel, because there may just not be any programming on at that time.
•
Cables in back may be disconnected.
TV will not turn on
•
Check to make sure it is plugged in, and try the front panel POWER button.
•
Check the wall receptacle (and extension cord, if applicable) to make sure it is “live” by plugging in something else.
•
Maybe remote control is not aimed at remote sensor.
•
Unplug. Wait five minutes. Plug in again.
TV turns off while playing
•
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on
again. If this happens frequently, the voltage in your house may be abnormally high or low.
Problems with your system password
•
If you forget your system password and subscribe to DIRECTV
®
programming, you should call DIRECTV to obtain a
new one.
Invalid program guide information
•
Make sure your antenna is properly set up and receiving a strong signal. If this still does not correct the problem,
disable your system’s ability to acquire off-air TV program guides by selecting Assistance from the main menu and
then selecting Off-Air Guides.