Appendix a. service and support, Registering your option, Online technical support – Lenovo T24t-20 23.8" 16:9 Multi-Touch IPS Display User Manual

Page 38: Telephone technical support

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Appendix A. Service and Support

The following information describes the technical support that is available for your product,

during the warranty period or throughout the life of the product. Refer to your Lenovo

Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted

computer Accessories and content. Go to: http://www.lenovo.com/support

Online technical support

Online technical support is available during the life of your product through the Lenovo

Support Web site at http://www.lenovo.com/ support

Product replacement assistance or exchange of defective components also is available

during the warranty period, assistance for replacement or exchange of defective components

is available. In addition, if your option is installed in a Lenovo computer, you might be

entitled to service at your location. Your technical support representative can help you

determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be

available until 90 days after the option has been withdrawn from marketing. After

that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion.

Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following

information available: option name and number, proof of purchase, computer

manufacturer, model, serial number and manual, the exact wording of any error message,

description of the problem, and the hardware and software configuration information for

your system.

Your technical support representative might want to walk you through the problem while

you are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone

list for Lenovo Support is always available at: http://consumersupport.lenovo.com

Country or Region Telephone Number

Argentina

0800-666-0011 (Spanish, English)

Australia

1-800-041-267 (English )

Austria

0810-100-654 (local phone) (German)

Belgium

Warrant service and support: 02-339-36-11 (Dutch, French)

Bolivia

0800-10-0189 ( Spanish)

Brazil

Calls made from within the Sao Paulo region: 11-3889-8986

Calls made from outside the Sao Paulo region: 0800-701-4815

(Portuguese)

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