Saramonic Noise-Canceling Wireless Over-Ear Headphones User Manual
Page 10
Q&A
Q:
Failed to connect devices with headphones?
A:
Please ensure your headphones in pairing mode. Then delete the pairing record on the Bluetooth
devices and reconnect with headphones.
Q:
Failed to turn on the headphones?
A:
Please check the battery status of your headphones.
Q:
Can I replace the battery in the headphones?
A:
No. These headphones use a built-in non-detachable Li-Polymer battery which can not be replaced.
Q:
Can I use the headphones while driving?
A:
For your safety, we strongly recommend you do not use headphones while driving in order to avoid
distractions.
Q:
Why is the connection sometimes disconnected within 10 meters?
A:
If there are many WiFi routers, 4G signals, high-power electrical appliances and etc when using, it
may be interfering with the Bluetooth connection. It can be solved by changing the environment or
reconnecting.
Q:
No sound from my computer or mobile phone?
A:
Please check if the output channel of your computer supports the A2DP profile. Also check the volume
settings on your headphones and computer/mobile phone.
Q:
Why am I unable control the volume of a track playing on my mobile phone's APPs?
A:
The configurations of various application softwares are different, the headphones may not be completely
compatible with some APPs.
Q:
What should I do if the Bluetooth connecting function cannot close or open?
A:
Please reset the Bluetooth function of the headphones by inserting an audio cable into the audio port
and removing it.
Q:
Why does Bluetooth turn off when I connect an audio cable?
A:
This is one of BH600 special features. When the user inserts an audio cable into the audio port, all
Bluetooth feature buttons temporary stop working and Bluetooth turns off.
The Bluetooth will be available again when pulling out the audio cable.